Business Systems Analyst

4 weeks ago


Ottawa, Canada Scotiabank Full time

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Business Systems Analyst role intersects business, technology, and user requirements. With a focus on systems that support Scotiabank’s advisors and operations, the Senior Business Systems Analyst role works to maximize the business value of advisor and operation applications. This role focuses on the support of the Financial Planning application. Efforts centre on the optimization of systems and their usage to achieve strategic, enterprise goals while at the same time maximizing return on investment. To meet this end, the Senior Business Systems Analyst collaborates with business stakeholders to elicit requirements which are coupled with enterprise goals and industry trends into an actionable product roadmap. The incumbent often works very closely with in-house or vendor developers and should at minimum understand the technology stack and its implementation processes at a level that supports sound decision making. The incumbent has business and process analysis expertise and will themselves collaborate with end users and other stakeholder groups, as well as their team, to ensure that feedback is baked into the evolution of the product. This position works closely with product owners in the planning and direction of the requirements phase of product feature implementations.

Is this role right for you?

  • Support in business gathering requirements and operational management of related systems
  • Assessment and prioritization of product backlogs to include required new features, refactoring of existing features and backlogged defects
  • Be expert in applicable advisor practices and/or operational processes and seek out opportunities for process improvements that could be facilitated by system enhancements
  • Coordinate stakeholder input to elicit feedback for product enhancements to bring into the product backlog
  • Collaborate with stakeholders to breakdown larger projects into more granular, prioritized components that may be released individually
  • Work with stakeholders and team to articulate business requirements to support development, QA and change management activities for new product feature implementation
  • Coordinate with other delivery teams including but not limited to Release Management, PMO, Enterprise Architecture, Software Development, QA, Deployment Management, Security and Defect Management in the execution of projects or smaller release vehicles
  • Work closely with the application development and the quality assurance team members during all stages of the system development life cycle and bridge the gap between business and technology sides of the solution
  • Coordinate and assist users during user acceptance testing cycle where required
  • Maintain a broad knowledge base of the products that support the Scotiabank’s business especially those that are advisor or operations supporting

Do you have the skills that will enable you to succeed in this role?

  • A University degree with a business, engineering or computer science focus, or equivalent educational/professional experience and/or qualifications are required
  • A minimum of 7 years of prior relevant experience is necessary to perform this job at an acceptable level
  • Experience working on large program/project initiatives with technology and/or technology components is required

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Working location condition: Hybrid

#LI-Hybrid

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


Job Segment: QA, Quality Assurance, Systems Analyst, Change Management, Investment Banking, Technology, Quality, Management, Finance

MD Financial Management includes MD Financial Management Inc., MD Management Limited, MD Private Trust Company, MD Life Insurance Company and MD Insurance Agency Limited.

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