Residence Services Representative

2 weeks ago

Barrie, Canada Georgian Barrie Staff Full time

Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service satisfaction at all times. The Residence Services Representative will work out of the front desk of the residence and have a high level of interaction with students and guests, as well as all members of the residence staff team. 2. Essential Functions and Basic Duties Demonstrate a high degree of customer service on phone calls, via email, and in person Utilize Campus Living Centres’ computer software Financial administration, including processing payments, invoices, and reviewing accounts Maintain video surveillance and ensure that cameras are recording at all times Maintain student and guest privacy Knowledge of emergency procedures and on-call staff procedures Know who to contact for various situations, including residence staff and facility contractors Ensure the room status is updated from the housekeeping department Handle in a professional manner; reservations, check-ins, check-outs, and account settlement Maintain the appearance of the desk, lobby and office area at all times Understanding of building departments, including maintenance, housekeeping, residence life, and conference and sales Responsible for the front desk operations, including: making guest key cards, payments, financial administration, producing office reports, and keeping key areas tidy and organized Ensures building keys are used appropriately and responsibly Any other duties as assigned Health & Safety Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc). Online training modules and in-person training must be completed before starting regular duties. WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties. 3. Qualifications Education: High School Diploma, some College or University preferred Skills/Abilities: Must possess excellent verbal communication skills Must possess excellent customer service skills Must possess positive attitude Work independently without constant supervision Must be able to handle multiple projects at once Experience Required: Minimum of 1 year industry experience or equivalent customer service experience. #J-18808-Ljbffr

  • Residence Services Representative

    2 weeks ago

    Barrie, Canada Georgian Barrie Staff Full time

    Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen...

  • Residence Service Representative

    1 week ago

    Barrie, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the...

  • Residence Service Representative

    1 week ago

    Barrie, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services Representative will work out of the front desk of the...

  • Resident and Family Services Coordinator

    1 week ago

    Barrie, Canada Jarlette Health Services Full time

    Resident and Family Services Coordinator Join our team as a Resident and Family Services Coordinator! Under the direction of the Director of Resident Care, the Resident/Family Services Coordinator is responsible and accountable for providing a smooth transition for resident admission and continued placement. Ensures and provides support to residents and...

  • Resident Experience Manager

    4 weeks ago

    Barrie, Canada Jarlette Health Services Full time

    Making An Outstanding Difference In The Lives Of Others Join our team as a Butterfly Model Manager ( Resident Experience ) Permanent, Full Time Opportunity Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities...

  • Resident Experience Manager

    3 weeks ago

    Barrie, Canada Jarlette Health Services Full time

    Making An Outstanding Difference In The Lives Of Others Join our team as a Butterfly Model Manager ( Resident Experience ) Permanent, Full Time Opportunity Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and...

  • Resident Experience Manager

    4 weeks ago

    Barrie, Canada Jarlette Health Services Full time

    Making An Outstanding Difference In The Lives Of Others Join our team as a Butterfly Model Manager ( Resident Experience ) Permanent, Full Time Opportunity Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities...

  • Resident Experience Manager

    4 weeks ago

    Barrie, Canada Jarlette Health Services Full time

    Making An Outstanding Difference In The Lives Of Others Join our team as a Butterfly Model Manager ( Resident Experience ) Permanent, Full Time Opportunity Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities...

  • Resident & Family Care Navigator

    1 week ago

    Barrie, Canada Jarlette Health Services Full time

    A health services organization in Barrie, Ontario, is seeking a Resident and Family Services Coordinator. The role requires providing support to residents during the admission process and acting as a resident advocate. Candidates should have relevant qualifications in social work or recreation, along with experience in long-term care. Benefits include health...

  • Resident Experience Manager

    1 week ago

    Barrie, Ontario, Canada Jarlette Health Services Full time $100,000 - $150,000 per year

    Roberta Place503 Essa Road, Barrie, OntarioJoin our team as a Butterfly Model Manager ( Resident Experience )Permanent, Full Time OpportunityJarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities it serves. As a...