Lab Patient Technician

Join to apply for the Lab Patient Technician role at LifeLabs Medical Laboratory Services. For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. LifeLabs is committed to innovation, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online.

With more than 112 million laboratory tests processed annually, our team of over 6,000 professionals works together to provide high‑quality testing and results that Canadians can trust. ResponsibilitiesGreet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.

Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. QualificationsGraduate of an approved Laboratory Assistant program or equivalent is preferred.

Phlebotomy experience is an asset. ECG training or experience is an asset. Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm.

Strong customer/patient service with the ability to relate to patients and clients even in stressful situations. Strong empathy, flexibility, adaptability to change, and problem‑solving skills. Ability to maintain the strictest standards of patient privacy and confidentiality. BenefitsEmployee Group Benefits: Competitive coverage for employees and their families to support overall health and wellness needs, including extended health care, dental care, and life insurance.

Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs: award‑winning mental, physical and financial wellness programs, including the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, and optional health‑related benefits.

In accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates participating in all aspects of the recruitment and selection process. To request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccinations are highly encouraged at LifeLabs. Vaccination and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments or through employer‑led vaccination policies in the facilities we serve.

Please confirm if the role requires vaccination or immunization screening. Ready to empower healthier Canadians? Apply todayJob DetailsSeniority level: Entry levelEmployment type: Part‑timeJob function: Research, Analyst, and Information TechnologyIndustries: Hospitals and Health CareSchedule: Successful candidates must be available to work at all 3 sites in Sarnia/Point Edward and be available Monday through Saturday. Number of positions: 1Start date: ASAP #J-18808-Ljbffr