Customer Success Specialist

1 month ago


St John's, Canada Vish Full time

Vish is hiring an Onboarding Specialist
Would you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to join our customer success team.

The Role
As the Customer Success Specialist, you will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required.

Who are we?
Vish is changing and innovating the hair color industry. At the local level, Vish helps salons eliminate waste, manage their inventory, increase service revenue and provide valuable insight into their color business. At the global level, Vish will revolutionize supply chain management for the entire hair color industry.

Role Requirements
End-to-end account management (customer onboarding, training, support)
Ensure all onboarding timelines are met and are on track as well as highlight onboarding concerns as they arise
Utilize HubSpot / CRM to track customer data
Manage customer support inquiries
Support the customer success team when necessary
Other duties as required

Applicant Qualities
Strong written and verbal communication skills
Exceptional customer service skills
Evidence of independence and self-starter attitude
Tech-savvy with the ability to navigate new software effortlessly
Bachelor's degree (or equivalent) from an accredited university
Experience with MS Excel
Experience with HubSpot is an asset
Evidence of critical thinking and problem-solving skills

Why choose us?
Our team is a tight-knit group of aspiring professionals striving for success. We have an innovative and diverse team of professionals. While many of us have experience working at hair salons, some of us just have a true passion for Vish technology and the beauty industry in general.

Application Support
Please include a cover letter with your resume to let us know why you would like to join our growing team



  • St. John's, Canada Vish Full time

    Vish is hiring an Onboarding Specialist Would you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St. John's, Canada Vish Full time

    Vish is hiring an Onboarding Specialist Would you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St. John's, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St John's, NL, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St John's, NL, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St. John's, Canada OPAS Mobile Full time

    OPAS Mobile helps clients build a ‘Safer, More Productive Workplace’ using Artificial Intelligence. Our field management software automates key safety, operational, fleet and project control tasks in an easy-to-use platform that prevents workplace incidents and saves companies time. We are seeking a Customer Success Specialist to improve our...


  • St John’s, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St John’s, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St John’s, Canada Vish Full time

    Vish is hiring an Onboarding Specialist Would you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St John’s, Canada Vish Full time

    Vish is hiring an Onboarding Specialist Would you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia,


  • St John’s, Newfoundland and Labrador, Conception Bay - St. Johns, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to...


  • St. John's, Canada Nasdaq Full time

    Verafin is a cutting-edge software company focused on delivering next generation fraud and money laundering solutions to financial institutions across North America. Our rapid growth and continuing success means we have an opening for an experienced Customer Success Manager to join our team! As a  Customer Success Manager,  you will work as a...


  • St. John's, Canada HML Chevrolet Cadillac Full time

    Hickman Automotive Group is looking for a **Customer Care Specialist - Service** to join our team at our **Customer Care Centre **in **St. John's**. If you are an energetic and motivated individual who has a positive attitude, a dedication to providing exceptional customer service and a desire to succeed, we would love to have you! The **Customer Care...


  • St. Catharines, Canada Clickback Inc. Full time

    **Customer Success Manager** **Overview**: We are looking for the right person who has customer support or service experience, preferably within the business to business (B2B) space, to join our customer success team in this exciting position with Clickback. **Software Support (50% of role)** - Example activities in this role can include answering...


  • St. Catharines, Canada Jay-Line Full time

    **Job description** Do you thrive in a customer service environment? Do you have a pleasant phone manner? Do you like having nights, weekends and holidays off? If so please apply! Looking for an energetic, reliable team player to join our office team!!! We are a fast paced printing manufacturer, which requires attention to detail, a positive attitude and...


  • St John's, NL, Canada Vish Full time

    Vish is hiring an Onboarding SpecialistWould you like to be part of one of Canada’s most promising start-ups? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Specialist to join our customer success team.The RoleAs the Customer Success Specialist, you will be...


  • St. John's, Canada SLB Full time

    The Field Specialist Trainee is responsible for maintaining safe, efficient, and reliable PSD to Customers. The Field Specialist Trainee identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery. Ensure job deliverables are accurate and delivered on time. Responsible for service delivery...


  • St. Catharines, Canada Clickback Inc. Full time

    **Customer Relationship Specialist** **Clickback Overview** **Team Overview** **Job Overview** **Software Support** - Good problem-solving skills to quickly identify the key issue, not the symptom of the problem and effectively address it. - You possess outstanding interpersonal skills, people skills, and understand active listening when a customer may...


  • St. John's, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • St. John's, Newfoundland and Labrador, Canada Tropical Shipping Full time

    Documentation SpecialistTropical Shipping of Canada provides weekly container service from Canada to the Caribbean and the Bahamas. Operating state-of-the-art facilities in select seaside ports to meet our customer's freight-shipping needs. We are committed to creating superior customer satisfaction and loyalty by enhancing our customer's supply chain...