Customer Success Manager
2 weeks ago
Customer Success Manager Join to apply for the Customer Success Manager role at ZTR and lead the adoption of sustainable rail solutions that drive customer value and business outcomes. What You’ll be Doing As a Customer Success Manager, you will partner with customers to achieve their business goals through proactive product adoption, strategic planning, and best‑practice creation. You will be the advocate of customers’ voices, the primary point of contact for product services, and a champion for their success. Key Responsibilities Build strong relationships with existing stakeholders and new customers. Advocate for customers, share their feedback and help shape product strategy. Be the subject‑matter expert of ZTR products and services. Use metrics to build success plans, optimize practices, and present insights. Own end‑to‑end onboarding and post‑sales cross‑sales upsell interactions. Collaborate with cross‑functional teams to solidify partnerships. Who you are Previous experience in Customer Success, Strategic Account Management or related role within the technology field. Diploma or Degree in Software Development, Engineering Technology, Telecommunications or related field. Proven experience leading complex projects with diverse cross‑functional teams and stakeholders. Familiarity with project management concepts. Affinity for working with customers and building relationships. Profound understanding of current and upcoming technologies and trends. Goal‑oriented, customer‑ and team‑focused. Excellent verbal and written communication skills. Observant of customer needs and provides solutions with their values in mind. We encourage and support employees to find long‑term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR. ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence. #J-18808-Ljbffr
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Customer Success Manager
2 weeks ago
London, Canada ZTR Full timeCustomer Success Manager Join to apply for the Customer Success Manager role at ZTR and lead the adoption of sustainable rail solutions that drive customer value and business outcomes. What You’ll be Doing As a Customer Success Manager, you will partner with customers to achieve their business goals through proactive product adoption, strategic planning,...
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Customer Success Manager
2 weeks ago
London, Canada ZTR Full timeCustomer Success Manager Join to apply for the Customer Success Manager role at ZTR and lead the adoption of sustainable rail solutions that drive customer value and business outcomes. What You’ll be Doing As a Customer Success Manager , you will partner with customers to achieve their business goals through proactive product adoption, strategic planning,...
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Customer Success Manager
2 weeks ago
London, Canada Ironbelly Studios Full timeMusashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities...
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Customer Success Manager
2 days ago
London, Canada ZTR Full time**Join us in Advancing the Environmental Global Impact within the Rail Industry** For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and...
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Customer Success Manager
2 weeks ago
London, Ontario, Canada ZTR Full time $90,000 - $120,000 per yearJoin us in Advancing the Environmental Global Impact within the Rail IndustryFor nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we...
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Customer Success Manager
6 days ago
London, Canada Be Wireless Solutions Full time**Job Summary** Are you passionate about delivering exceptional customer experiences? Be Wireless Solutions is seeking a Customer Success Manager to join our innovative team, helping clients optimize their operations with cutting-edge IoT solutions. **Responsibilities**: - Build and maintain strong client relationships. - Onboard and guide customers in the...
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Customer Success Manager
6 days ago
London, Canada ZTR Control Systems Full time**Join us in Advancing the Environmental Global Impact within the Rail Industry** For the past 30 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play...
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Customer Success Manager
3 weeks ago
London, Canada BusPlanner Full timeOverview BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space. You’ll serve as the primary...
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Customer Success Manager
4 days ago
London, Canada Riskonnect Inc. Full time**The Opportunity** _______________________________________ **Primary Responsibilities** - Ensures good customer health of client book - Manage client renewals - Maintain regular contact with key decision makers and stakeholders and schedule stewardship meetings as appropriate - Work across the firm to drive resolution of identified issues and escalate...
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Customer Success Operations Manager
2 weeks ago
London, Canada eSentire, Inc. Full timeOverview Posted Thursday, October 16, 2025 at 4:00 AM About eSentire eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency,...
