Senior Analyst

Join to apply for the Senior Analyst role at National Bank of Canada A career as a Senior Analyst and Team lead – Custody Operations A career as a Senior Analyst and Team lead – Custody Operations at National Bank Trust means acting as a professional in managing a growing team where work is stimulating and varied. It involves implementing the necessary actions to deliver the service offering while aiming for efficiency, productivity, and profitability in your area. It's also about engaging and maximizing the contributions of your employees while ensuring their growth and skills development through personalized coaching. Your organizational skills, rigor, proactivity, and ability to lead change will set you apart. This position reports to the Senior Director of Operations. Your Role Support and lead your colleagues Process rejected non-standard transactions for settlement or payment Act as a resource person for business line account managers, internal and external portfolio managers and other operations teams Respond to various requests, mainly by email, but also by phone Analyze various types of reconciliation and explain discrepancies and make recommendations to resolve issues Master the various processes related to Custody from end to end to provide quality support Your Team's Mandate Ensure the settlement of daily transactions from institutional portfolio managers Implement and maintain daily controls required for the smooth functioning of operations Your Team Within the National Bank Trust sector, you are part of a large team of 150 colleagues across Canada (Montreal, Toronto, Vancouver) and report to the Director, Custody Operations at National Bank Trust. Our team stands out for its agility, dynamism, and personalized client approach. Prerequisites Completed bachelor's degree relevant to the field and 5-6 years of relevant experience Experience in operations Experience analysing complex issues Good knowledge of assets custody and portfolio management Good knowledge of transactions settlement activities Knowledge of SWIFT and SSCNET systems Knowledge of the Global+ system (an asset) Knowledge of life cycle of investment products (FX, Reorg, CASH MANAGEMENT, MONETARY RECONCILIATION) (an asset) Ability to quickly understand complex issues and devise action plans to resolve them Influential leadership and excellent team spirit Excellent written and verbal communication skills Your benefits Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates Additional required languages: French Seniority level Mid‑Senior level Employment type Full‑time Job function Business Development and Sales Industries Banking #J-18808-Ljbffr