Warranty Team Lead
3 weeks ago
Brandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous improvements in warranty operations. The Warranty Lead directs projects and collaborates cross-functionally to streamline processes and systems. Duties and Responsibilities Lead, coach, and develop a team responsible for adjudicating warranty claims across Brandt Industries' full product portfolio, including agricultural equipment, trailers, construction equipment, and rail products. Maintain up-to-date process documentation, including SOPs, guidelines, and reference materials, to ensure consistent and standardized claim submission and processing. Continuously assess warranty processes and policies, identifying bottlenecks and recommending enhancements to improve efficiency and Dealer satisfaction. Implement process improvements, automation initiatives, and system changes to optimize claim processing and reduce manual workload. Collaborate with Engineering, Quality Assurance, Finance, Dealer Development, Customer Support, and Product Support leadership to resolve product concerns, improve warranty processes, and drive continuous improvement initiatives. Develop and maintain reporting and dashboards to track key performance indicators, such as claim cycle time, reimbursement rates, claim quality, recovery rates, and supplier recoveries. Review appeals and manage escalated, exceptional, or high-dollar claims, providing clear decisions in accordance with policies and service agreements. Manage the Special Allowance approval process, including reviewing, adjudicating, and reporting on goodwill or exception-based claims outside of standard warranty coverage. Support Dealers by interpreting warranty policies, providing training, and communicating best practices to improve claim accuracy and consistency. Foster a collaborative and supportive team culture, balancing workload and encouraging professional development. Participate in claim adjudication activities during peak periods or when necessary to support team operations. Perform additional duties as assigned. #J-18808-Ljbffr
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Warranty Team Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Autismservices Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Autismservices Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead
3 weeks ago
Regina, Canada Autismservices Full timeBrandt is currently seeking a Warranty Team Lead in our Regina, SK, location. The Warranty Lead is responsible for overseeing and optimizing the end-to-end warranty claim process, ensuring timely, accurate, and consistent handling of claims. This leadership role focuses on driving operational excellence, enhancing Dealer support, and implementing continuous...
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Warranty Team Lead – Manufactured Products
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeWarranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for...
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Warranty Team Lead – Manufactured Products
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeWarranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for...
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Warranty Team Lead – Manufactured Products
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeWarranty Team Lead – Manufactured Products Brandt is looking for a technically minded leader to join us as Warranty Team Lead - Manufactured Products. Candidates with an Engineering background are strongly preferred, but those with other technical or equipment-related experience will also be considered. In this role, you’ll lead a team responsible for...
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Warranty Operations Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeA leading machinery manufacturer in Canada seeks a Warranty Team Lead to spearhead the warranty processing team. The ideal candidate will have an engineering background and experience in warranty claims. Responsibilities include auditing claims, mentoring team members, and collaborating with multiple departments to enhance warranty practices. This full-time...
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Warranty Operations Lead
3 weeks ago
Regina, Canada Brandt Group of Companies Full timeA leading machinery manufacturer in Canada seeks a Warranty Team Lead to spearhead the warranty processing team. The ideal candidate will have an engineering background and experience in warranty claims. Responsibilities include auditing claims, mentoring team members, and collaborating with multiple departments to enhance warranty practices. This full-time...
