Senior Product Designer, Platform

Join to apply for the Senior Product Designer, Platform role at ClioClio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.SummaryWe are seeking a Senior Product Designer to join our growing Product Design team. This role is open to candidates located near one of our hubs (Burnaby, Calgary, or Toronto) for a hybrid role where you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.What your team doesDesign plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.The Roles and Permissions Team is working on an entirely new access control system. Clio customers need the ability to control who can do what across all of our various products to protect private and sensitive information and we need a system that works for small firms and can scale up and meet the needs of larger, mid‑market firms. Roles and Permissions is part of the larger Platform team where there are lots of opportunities to work with other designers on centralized tools like reporting for Clio’s customers, and also work on frameworks for Clio’s product teams to help them work better and faster.What you’ll work onA diversely skilled design team using modern design toolsDevelop and design concepts, prototypes, hi‑fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomesBe able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliverArticulate the rationale behind your design decisions, ask difficult questions and challenge assumptionsWork alongside product management and engineering to understand the right problems to solve, and find the right solutions to themBe responsible for balancing speed and qualityAdvocate for our customers by knowing them and their needs inside outCoach and mentor fellow designers on a range of design practicesProvide thoughtful feedback in team critiquesBreak down complex concepts into smaller, more manageable piecesWrite research plans and conduct user research interviews, usability testing, and analysisLeverage product data and metrics to drive design decisions and measure product successAdapt your process to the needs of the situationWhat you bringExcellent communication and engaging storytelling skills5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonusDemonstrate a keen interest in improving your craft by using AIExperience as an interactive designer with product experience. SaaS experience is a bonusA track record of successfully shipping products, solving customer problems and moving company metricsDeep understanding of good user experience, IA, and visual designExperience with modern design tools (Figma, Figma Make) and the willingness to adopt new tools as neededA strong understanding of web technologiesA design degree or relevant experience with platform and/or application designHumility plus strong opinions that are loosely heldWhat you will find hereCompensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.Some highlights of our Total Rewards programCompetitive, equitable salary with top‑tier health benefits, dental, and vision insuranceHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contributionClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.Diversity, Inclusion, Belonging and Equity (DIBE) & AccessibilityOur team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careers.Disclaimer: We only communicate with candidates through official @clio.com email addresses. #J-18808-Ljbffr