Scaled Account Manager

OverviewAmazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high-quality sites across the web, and on millions of devices. We are seeking a results-oriented Scaled Account Manager on our CPG business who collaborates with cross-functional teams to streamline internal processes and support advertisers in making effective, analytically driven marketing decisions.The Scaled Account Manager on the CPG business manages and delivers against vertical-level advertiser goals and problems to drive scaled best practices, process improvements, and revenue. You will leverage Amazon’s proprietary data to provide strategic and personalized campaign recommendations to meet customers’ business goals. This role is highly collaborative, working with Sales, Creative, Operations, Product, and Retail partners. The Scaled Account Manager’s operational and digital expertise and influence are critical to unlocking greater value and impact for our advertisers.Key responsibilitiesBecome a knowledgeable partner on Amazon Ads solutions.Identify, optimize, and scale vertical-level best practices across the sales organization.Deliver the highest level of sales and customer service to clients.Optimize operational workflows to save the sales organization’s bandwidth, enabling more strategic customer engagement.Retain and grow revenue from existing advertisers to meet/exceed sales targets.Contribute to developing annual brand and media strategies for growth based on overall advertiser goals/objectives.Develop campaign strategies and audience targeting recommendations.Evaluate KPIs and optimize campaign performance using a data-driven approach.Perform in-depth data analysis to form and deliver actionable recommendations for both short and long-term advertising strategy.Analyze and report on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights.Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction.QualificationsExperience analyzing data and best practices to assess performance drivers.2+ years of relevant experience in digital marketing, sales, analytics, etc.Excellent organizational, relationship-building, and communication (written and verbal) skills.3+ years in a client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience.Experience in digital media including display/search advertising, campaign optimization, analytics platforms, client management and business development.Experience conducting sophisticated and creative analysis of complex data and translating results into actionable deliverables, messages, and presentations.Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations.Experience creating and improving processes.Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth.Equal opportunityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Recruiting Partner for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner for guidance. #J-18808-Ljbffr