Senior Manager, Revenue Operations

Senior Manager, Revenue Operations (Remote Canada) Directive Consulting is a leading B2B performance marketing agency that delivers real revenue—not just leads. We cut through the noise with our Customer Generation methodology, driving pipeline, fueling SQLs and scaling brands that are serious about growth. From paid media and SEO to CRO, RevOps and Go‑To‑Market strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast, think boldly and hire people who challenge the status quo and push campaigns beyond expectations. Location & Salary Montreal, Quebec, Canada – CA$95,000.00‑CA$115,000.00 per year (remote‑first) About the Role This role is titled Senior Manager, Revenue Operations*. You will partner closely with the COO as a strategic partner and operational leader, managing cross‑functional teams, client relationships and complex projects across Asana, Harvest, CRM/MAP platforms and multi‑channel revenue workflows. You will own day‑to‑day execution, oversee client deliverables, surface cross‑sell opportunities and maintain deep technical fluency across the RevOps ecosystem. What You Offer Managed teams for a minimum of 2‑3 years in the Operations space for at least 5 years Experience managing project workflows and building structured execution plans in Asana or similar tools Strong fluency in Harvest or time‑tracking tools for project builds, time review and operational accuracy Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.) Rapid learning and adaptability to new tools, platforms and architectures Ability to manage and prioritise multiple client relationships simultaneously Experience conducting audits, reviews and technical diagnostics related to revenue and marketing operations Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities Excellent communication and influence skills at the Director level A proactive, detail‑oriented, data‑driven mindset with an ownership mentality Roles & Responsibilities Team Management & Internal Operations Manage internal team workflows, performance, and prioritisation—ensure deliverables meet deadlines and quality expectations. Build and maintain Asana project plans, workflows and task assignments. Conduct Harvest project setups, monitor ongoing time allocation and perform regular reviews to ensure project accuracy and profitability. Lead weekly internal and client‑facing syncs, surfacing blockers, risks, and strategic recommendations. Provide weekly summaries, status updates and ongoing communication across internal and client stakeholders. Client Ownership & Strategic Support Own key client relationships as primary or secondary point of contact, ensuring strategic alignment and operational excellence. Lean into client work when needed—support reviews, troubleshoot and execute RevOps deliverables. Provide audits across CRM/MAP environments, tracking, lead flow, lifecycle automation and reporting infrastructure. Translate technical insights into actionable, business‑focused recommendations via email, Slack, Zoom and live presentations. Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media and Analytics. Execution & Technical Delivery Deliver greater operational clarity, improved reporting accuracy and stronger RevOps performance—reflected in NPS, retention and renewals. Identify cross‑sell opportunities and help grow client accounts through proactive RevOps road‑mapping. Run your book of business efficiently, creating conditions for additional hires to support scale. Mentor emerging team members, sharing playbooks and best practices to elevate the RevOps practice. Success Looks Like Audit, scope and provide guidance on RevOps projects and retainers. Grow client accounts through strategic roadmap and cross‑functional collaboration. Improve data accuracy, cleaner reporting and better revenue insights—reflected in stronger NPS and retention rates. Expand client load sufficiently to hire additional team members. Mentor new hires, sharing technical processes and building the RevOps practice. What We Offer 🏠 Living wage at Directive. 🙏 Medical, dental, vision, disability and life insurance for you and your family. 💰 100% employer‑paid insurance for you and 50% employer contribution for dependents. 🧠 Mental health support—access to certified therapists through Spring Health, Headspace membership. 💪 Physical health—Gympass access. 🛫 Time off—Unlimited PTO (2‑week minimum), paid company holidays, birthday off, end‑of‑year recharge, paid parental leave. 💰 Financial—401(k) with Roth option and 3% company match. 🌟 Bonus—annual bonus based on tenure, scaling over time. 🌴 Annual anniversary trip to Newport Beach, CA with peers and leadership. Work Environment Requirements As a remote‑first company, you can work from anywhere in Canada. You must be authorized to work in Canada and possess a reliable internet connection and a suitable laptop (PC or Mac). You should be able to remain stationary for extended periods and maintain a professional background during virtual meetings (Zoom, Slack). Additional Information Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. For accommodation inquiries, contact careers@directiveconsulting.com. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Directive is committed to fostering a diverse and inclusive culture. #J-18808-Ljbffr