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Revenue Operations Manager

22 hours ago

Montreal, Quebec, Canada Mechasys Full time

The Mission 

Mechasys is a Series A robotic technology company modernizing the construction industry with 
laser-accurate projection tools. We are scaling aggressively with a target of reaching $100M in 
revenue within 3 years. 

We are moving beyond spreadsheets. We need a Revenue Operations Manager to build the 
"Single Source of Truth" that aligns our complex revenue streams—Hardware, SaaS, and 
Service—across our Direct Sales and Global Distributor networks. You will own the Salesforce 
architecture that powers our growth engine. 

The Role 

You will be the architect of our commercial infrastructure. You will migrate our forecasting, 
pipeline management, and dealer operations from manual tracking systems into a robust 
Salesforce environment. You will ensure that data flows seamlessly between Sales, Finance, 
and Operations, providing the executive team with real-time visibility into CAC, LTV, Inventory 
turnover, and ARR growth. 

Key Responsibilities 

1. Salesforce Architecture & Ownership 
● Take full ownership of the Salesforce instance, serving as the primary administrator and 
architect. 
● Design and implement workflows that support a hybrid business model: Hardware 
(One-time revenue) + SaaS (Recurring revenue) + Service (Maintenance 
Contracts). 
● Manage the integration of third-party tools (e.g., ERP, Marketing Automation, Inventory 
Management) to ensure closed-loop reporting. 
2. Pipeline & Forecast Management 
● Implement strict stage-gating and entry criteria for opportunities to ensure forecast 
accuracy (Committing vs. Best Case). 
● Build automated alerts for pipeline velocity, stalled deals, and renewal dates for SaaS 
subscriptions. 
3. Distributor & Channel Enablement 
● Operationalize the "Mechasys Dealership Program" within CRM. 
● Build portals or tracking mechanisms to monitor Dealer performance against their 
committed annual quotas (KPIs: Unit Volume, Training Certification, Demo Activity). 
● Streamline the "Quote-to-Cash" process for international distributors, handling 
multi-currency pricing (CAD/USD/EUR) and complex discount structures. 
4. Data Strategy & Analytics 
● Define and track North Star KPIs: Customer Acquisition Cost (CAC), Lifetime Value 
(LTV), Net Revenue Retention (NRR), and Hardware Gross Margin. 
● Conduct monthly "health checks" on data integrity to ensure the Board Deck can be 
generated at the click of a button. 
Process Optimization 
● Work with the CEO to digitize the Mechasys Sales Playbook, enforcing sales 
methodology (e.g., MEDDPICC) directly within opportunity fields. 
● Automate the "Handover to Customer Success" process to ensure seamless onboarding 
for new hardware owners. 

Candidate Profile 
Must-Haves: 
● Experience: 5+ years in Revenue Operations or Sales Operations, with at least 3 years 
dedicated to Salesforce administration. 
● Certification: Salesforce Certified Administrator (Advanced Admin or Sales Cloud 
Consultant preferred). 
● Business Model Fluency: Proven experience managing Hardware + SaaS revenue 
models. You understand that shipping a robot and renewing a license are two different 
operational workflows. 
● Analytical Grit: Expert proficiency in Excel/Sheets (Pivot tables, VLOOKUPs are 
second nature) but a burning desire to automate them away. 
● Communication: Ability to explain complex data structures to non-technical 
stakeholders (Sales Reps and C-Suite). 
Nice-to-Haves: 
● Experience with CPQ (Configure, Price, Quote) tools. 
● Experience scaling a startup from Series A to Series B. 
● Familiarity with international logistics or export compliance data. 
Why Join Mechasys? 
● Impact: You are not maintaining a legacy system; you are building the machine that will 
drive us to $100M. 
● Equity: Meaningful stock options (ESOP) in a high-growth deep-tech company. 
● Culture: We are builders. We value transparency, precision, and speed.