Store Manager

Store Manager Ardene • Sarnia, Ontario, Canada PostalCode: N7S 1P8 Category: Retail Requisition Number: SM-FT Date Opened: November 12 2025 Number of Openings: 1 Job Type: Permanent Pay Class: Full Time Education: High School Diploma or equivalent Career Level: Manager (Supervisor of staff) Who We Are: Hey, we’re Ardene We are the ultimate destination in North America and beyond for head‑to‑toe apparel, footwear, and accessories – all at the best prices. We started in 1982 as an accessories and jewelry retailer and today we have 250 stores in Canada, the USA, and internationally, not to mention our app. We believe that fashion shouldn’t be exclusive or intimidating; it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail as we focus more than ever on customer experience and sustainable practices. We also take employee wellbeing and personal growth to heart. Our teams focus on initiatives in the areas of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives. Want to learn more about Life at Ardene Check out our careers site for the latest updates and read one‑on‑one personal interviews with team members from across Ardene. COULD BE YOU Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail we want to hear from you. The Role The Store Manager works with the District Supervisor to oversee all store operations, plan and execute strategies to drive sales and profitability, and is responsible for merchandising, customer service, and the training and development of their teams. The Store Manager must adhere to all company policies and procedures, be a role model, and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They keep an open mind when dealing with customer and employee issues, listen to others, and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance and is able to lead and create an overall positive customer and employee experience. Responsibilities Include: Collaborate with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets. Train store team (current employees and new hires) on company standards and programs in accordance with the employee manual. Take action with the support of the District Supervisor on low performance and resolve conflicts. Recruit and retrain talent by motivating the team and recognizing good performance. Conduct administrative and operational duties as required. Perform opening and closing procedures as per operational guidelines. Ensure health and safety standards are adhered to. Prepare and manage employee weekly schedule. Handle customer complaints and resolve them in a timely manner. Comply with all head office requests regarding store operations. Process and manage all incoming merchandising shipments. Handle all returns to head office as required. Comply with policy and regulations as per the company’s employee manual. Process cash, credit, and debit purchases at the register. Qualifications Minimum of 2‑3 years retail management experience. High school diploma or equivalent. Experience and/or education in visual merchandising. Solid business acumen. Proven people development skills and ability to assess talent. Strong time management and priority‑setting skills. Ability to manage stress in a fast‑pace environment. Ability to delegate tasks and take ownership. Ability to lead a team in a positive and inclusive manner. Physical Requirements Ability to stand for extended periods and climb a ladder. Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds). Availability Requirements Days, evenings, and weekends. The expected wage range for this role is between $20.60–$27.48. This job description is not intended to be all‑inclusive. Employees may perform other related duties to meet the ongoing needs of the company. Whats in it for you Group insurance Bonus possibilities Dynamic and friendly work environment Employee discount Upgraded eligibility for Ardene Rewards Birthday paid off & Wellness days Wellness initiatives Cool contests Opportunities for growth Ardene is an equal opportunity employer and as such does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job‑related factors. Key Skills Cost Accounting ASP.NET ABAP Field Sales Jni Inventory #J-18808-Ljbffr