Canada Retail Account Manager Operations

Canada Retail Account ManagerBuild strategic retail partnerships to increase household penetration across CanadaLocation: TorontoCompensation: $100,000 - 115,000 USD / yearJob Tags: OperationsAbout The RoleCanada Retail Account ManagerWhy We Exist and What We Do: At Dr. Squatch, we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthierAbout the Role:Dr. Squatch is searching for a Retail Account Manager to assist with the management of our growing Canadian retail business. This role will manage the day-to-day customer needs of National and Regional Grocery, Natural and Whitespace Canadian retailers through managing and collaborating with a network of brokers to achieve growth targets. This role will work cross-functionally with our Operations, Product, and Marketing teams to drive activities to support these retail customers.This role will report to the Lead of Retail for Canada.This role will be based in or near Toronto, Ontario, Canada.The anticipated base compensation range for this role will be $100,000 - $115,000. The role is eligible for a bonus program. Compensation will be commensurate with the candidate's experience and local market rates.What You'll Do:Develop and maintain strong relationships with key retailer partners, wholesalers, and distributors to grow Dr. Squatch's presence as an omnichannel brand.Negotiate contracts, terms, shopper marketing, and promotional opportunities.Manage broker teams through strong leadership, clear communication, and prompt feedback.Collaborate with the Canada Retail Sales to develop tactical plans to encourage trial, market share growth, and household penetration through retail channels.Present business reviews internally to drive direction and strategic investment across Canada including category trends, competitive activity, and consumer insights.Fully own P&L for grocery, natural and whitespace accounts to achieve profitability and revenue targets and develop strategy for trade promotions & customer spending by account.Own the development and presentation of sales line reviews, internal/external business reviews, promotional strategy/cadence, and retail insights.Manage gap closing initiatives with retail and broker partners through ad hoc analysis and internal alignment for growth opportunities.Collaborate with cross-functional Dr. Squatch product, operations, and marketing teams to ensure all new item launches and initiatives are flawlessly executed in your accounts.Own forecasting/actualization of spend, sell-in, and sell-out for all managed retailers.About You:5-8 years of Sales, Business Development, or Account Management background in CPG - preference for prior category experience in personal care or wellness selling Natural Products into traditional RetailProven selling and negotiation skillsStrong relationships or prior experience working with tier 1 Grocery, Drug, Mass, and Natural retailers in Canada or the UKPrior experience with Walmart Canada is highly preferredProven success in achieving aggressive sales goalsPrior experience managing multiple brokers or direct reportsDeep understanding of the Canadian retail landscape and what best-in-class account management looks likeAbility to travel when necessaryOrganizational skills and ability to prioritize and manage multiple initiatives at the same timeExcellent communication and selling skillsExperience working in the consumer products industry in mass and/or grocery channels in Canada is highly preferredSomeone who gets things done without perfect resources is innovative and works with a sense of urgencySomeone who has high standards takes ownership and is invested in the outcomeSomeone who proactively helps others stays positive and has a good sense of humorA solid understanding of syndicated retail data and Customer POS data with an ability to draw conclusions and create brand stories to sell in to customersAbility to bring insight to action – use data to understand issue and opportunity and come up with creative ways to accelerate growthOur core values come naturally and make us a better, more whole, and unique team. We are bold and innovative - we are creative, rethink how things are done, and find a way. We play to win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free productsFor applicants with disabilities, reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. #J-18808-Ljbffr