Lab Patient Technician

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We empower healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. Over 112 million laboratory tests pass through LifeLabs’ laboratories annually, supported by a dedicated team of over 6,000 passionate, caring, and diverse professionals. As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This role is essential to patient care and our business, and provides a direct impact on Canadians’ lives. Status: Casual Float (0-37.5 hours per week) Schedule: Varies – availability from 7:30 am to 5:30 pm is required Location: Home base – 311 Commercial Drive, Milton, ON (Reliable transportation required); Float position for two locations in Milton – 311 Commercial and 470 Bronte. Saturday availability is required. Number of Positions: 1 Start Date: ASAP Responsibilities Greet patients, request required information, explain the specimen collection process, and ensure patients have followed necessary test protocols prior to collection. Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings. Collect special tests such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Enter data of required patient demographics, requisition information, and other details related to processing test results. Prepare specimens for transportation and testing. Qualifications Graduate of an approved Laboratory Assistant program or equivalent (preferred). Phlebotomy experience is an asset. ECG training or experience is an asset. Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm. Strong customer/patient service orientation, able to relate to patients and clients even in stressful situations. Strong empathy, flexibility, adaptability to change, and problem‑solving skills. Ability to maintain the strictest standards of patient privacy and confidentiality. Benefits Employee Group Benefits – coverage for employees and their families, including Extended Health Care, Dental Care, and Life Insurance. Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs – award‑winning mental, physical and financial wellness programs, Employee & Family Assistance Program, financial planning tools, employee recognition initiatives. Professional development and membership reimbursement, access to preferred discount programs (WorkPerks, Home and Auto Insurance, Costco Membership, etc.). Accessibility Policy In accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts, accommodations are available by request for all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccinations Vaccinations are highly encouraged at LifeLabs. Vaccination screening may be mandatory for selected employees, depending on provincial or regional regulations or employer policies. Please confirm if vaccination or immunization screening is required for this position. Ready to empower healthier Canadians? Apply today #J-18808-Ljbffr