Concessions Supervisor

Job Description The Concessions Event Supervisor is an extension of the Concessions Management team and oversees the day-to‑day operations of a group of concession locations ensuring excellent customer satisfaction, leading a team of associates and maintaining standards. This key role involves setting up concessions locations, managing inventory, cash/POS reconciliation, enforcing policies and adherence to applicable laws along with ensuring a safe and positive environment for all staff and guests. In addition to operations, the supervisor will oversee pre‑event setup, post‑event closing, guest interaction, POS transactions, food safety, sanitation, and compliance with alcohol service regulations. The role requires strong leadership, effective communication, and the ability to manage multiple tasks in a fast‑paced setting. Job Responsibilities Supervise, train and mentor associates working in assigned areas. Ensure operational efficiency. Assign duties, ensure adequate staffing and provide guidance and support to associates. Ensure adherence to company policies and standards. Oversee the set‑up of concession locations before each event, including inventories, stocking, food & beverage prep, and equipment checks. Oversee the closing of concession locations after each event, including inventories, restocking, sanitation, equipment checks and securing of product. Interact with guests and address their needs, providing a positive experience. Resolve minor issues if required and escalating more complex problems to the manager. Ensure attendants properly operate the point‑of‑sale system, ring transactions and collect payments. Ensure food is prepared and handled safely following hygiene and sanitation standards. Monitor the preparation and assembly of food and beverages, ensuring completion according to established recipes and guidelines. Maintain sanitation and safety, reporting concerns or incidents according to policy. Adhere to established procedures and policies for food & beverage preparation, credit/debit/cash and customer service while upholding venue standards. Ensure adherence to all Government regulations, laws and in‑house policies on responsible alcohol service including ID checks and managing overservice situations. Maintain all event paperwork: opening & closing counts, re‑counts, waste tracking, product transfers, restock orders and assist with end‑of‑night reconciliation. Ensure concession locations operate smoothly and efficiently, including set‑up, shut‑down and maintaining a clean, organized and stocked work area. Additional tasks assigned by the Manager. Requirements Friendly, welcoming and able to interact with customers and co‑workers in a positive manner. Excellent communication and interpersonal skills. Ability to work in a fast‑paced dynamic environment; capable of handling multiple tasks and working under pressure. Strong leadership and problem‑solving skills. Serve Right Certification and a minimum age of 18 to serve in the Province of Nova Scotia. Food handling certification as required by the Province of Nova Scotia. Ability to use a point‑of‑sale (POS) system for order taking and payment processing. Knowledge of food safety and hygiene practices and regulations. Ability to work effectively as part of a team promoting a positive culture. Ability to follow and provide directions. Capable of standing and walking for extended periods. Frequently lift and carry items such as food supplies, prepared menu items and beverages, often up to 30 lbs. Repetitive hand and arm movements and motions such as preparing food & beverage orders, entering orders into the point‑of‑sale system, restocking items. Stand Leads need to bend and reach to access items, serve customers and clean surfaces. Ability to work in a variety of conditions including variable temperatures, and potentially around wetness, noise and other hazards. Potential for working in some locations with limited space. Flexibility; willingness to work various shifts including evenings, weekends and holidays. About Aramark Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whether you’re pursuing a new challenge, a sense of belonging, or just a great place to work, our focus is helping you reach your full potential. Learn more about working here at www.aramarkcareers.com All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer. #J-18808-Ljbffr