People Operations Specialist

People Operations Specialist Department: People Employment Type: Permanent Location: Hybrid - Toronto Compensation: $63,400 - $95,000 / year Description At AgencyAnalytics, we empower marketing agencies with cutting‑edge tools to streamline their reporting processes and elevate their client relationships. As a leading B2B SaaS company, we specialize in providing automated reporting software tailored to the unique needs of marketing professionals worldwide. Our mission is to revolutionize how agencies analyze and communicate data, ultimately helping them drive better results for their clients. We're looking for a People Operations Specialist who will be an integral part of our team, reporting directly to our Manager, People Operations. This role will be responsible for many parts of the employee lifecycle here at AgencyAnalytics; from ensuring we have accurate data to supporting our growing number of employees as we scale with a laser focus on a positive experience. This role requires you to be both action and detail‑oriented. You like finding ways to optimize processes and lead with empathy for the employee journey. This role requires someone who has laser focus and a people‑first mentality, always ensuring that we have a seamless employee experience. You'll be supporting our People Operations functions by doing anything from running payroll, keeping our people data and workflows accurate and up to date, reporting, data analysis, and managing our benefits administration. This role is perfect for someone who wants to support cross‑functional teams and grow their career in the people operations space. If that sounds like you, let's chat. This is a hybrid role based in Toronto, with the expectation that you come in once a week. As a People Operations Specialist, you will: Support the payroll process by entering data into our payroll system (ADP Workforce Now), helping with reconciliations, performing simple calculations, and tracking bi‑weekly payroll data. Maintain accurate records of our employee data in our HRIS system (HiBob), along with ensuring that our data flows are working properly. Support the People team on all aspects of the employee lifecycle, from onboarding, offboarding, documenting employee changes, to assisting with our HR programs. Manage all the administration for our health benefits and RRSP programs. Be the first point of contact for employee requests and questions through our internal ticketing system SupTask. Own the People team inboxes and update form requests where needed. Apply analytical skills to interpret and analyze trends and metrics to support the People team programs. Focus on creating a positive working environment for our employees with a customer‑centric mindset. What You’ll Bring: Bachelor’s, College, or equivalent work experience in Human Resources / Business / Psychology / Commerce related fields. 2+ years of full‑cycle payroll experience in a progressive organization and fast‑paced environment. Working knowledge of HR systems (HRIS, Payroll, ATS) and the ability to learn/adapt to various technologies. Experience with ADP WorkforceNow and HiBob is a plus. Extreme attention to detail when it comes to managing data. Strong people‑first and customer‑focused mentality when supporting internal employees. Excellent communication skills, both written and verbal, with the ability to communicate with our employees and work closely together as part of a team. Ability to think analytically and critically; anticipate downstream impacts of system changes, and be data‑driven. Compensation Our base salary for this role ranges from $63,400 to $95,000 CAD. Compensation is determined by factors such as market salary data within Canada, technical skills, previous work history, and internal pay equity. Many positions also include additional variable compensation, which our Talent Acquisition team will discuss with you during the interview process. #J-18808-Ljbffr