Franchise Coordinator
4 weeks ago
About the Company
Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 25 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, La Belle et La Boeuf, and Rôtisseries Benny.
We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.
Franchise Coordinator – (On-site : 2920 Matheson Blvd E, Suite 201, Mississauga, ON)
Responsibilities:
- Act as a liaison between the Company and the Franchise Partners during the sales, disclosure, and franchise agreement processes.
- Develops and fosters a trusted business relationship with all key franchisees.
- Responsible for franchisee related issues by providing support, sharing knowledge and influencing actions and decisions that are in the best interest of the franchisee and the Company.
- Handle escalated issues with a high degree of urgency to successful resolution.
- Creates meaningful and consistent franchise relations programs and approaches to interactions with the franchisees.
- Maintain a pulse on franchise community, thoughts and areas of concern.
- Serves as a resource and acts as liaison between the company/departments and the franchisee to leverage resources, promote best practices and align business objectives.
- Manage the lead flow of prospect franchise candidates
- Collect necessary legal documents from Franchise Partners and provide instructions to legal for the preparation of agreements.
- Coordinate and attend franchise and other industry tradeshows and provide presentations to franchise candidates.
- Coordinate franchise advertising and lead generation activities.
- Keep current and updated on relevant Canadian disclosure laws and other industry news.
- Other duties and tasks that may be required from time to time.
Knowledge and experience:
- Minimum of 2 years relevant experience, preferably in the franchise industry.
- Strong people and communication skills
- Strong written & verbal skills
- Organized with the ability to work independently
- Motivated and positive team player
- Understands the dynamics of running a business
- Efficient in Outlook and Microsoft Office
- A solid and proven track record of closing deals
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