Bilingual Document Specialist

Bilingual Document Specialist (Remote) McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. The firm is proud to have been named among Canada’s Top 100 Employers and a Leading Diversity Employer for the thirteenth consecutive year in 2025. We value professional excellence, collaboration, innovation, and an inclusive culture. Job Description We are recruiting a Bilingual Document Specialist to support our offices in Montreal, Vancouver, Calgary, Quebec City, and Toronto. The successful candidate must have a minimum of 2 years of experience in document management and will provide firm‑wide document support, including creating and formatting documents, correcting spelling and grammar errors, and managing document production requests. Shift (remote) Friday to Sunday, 9 am to 9 pm Eastern Time. Salary $55,000 – $65,000 annually (Vancouver only). The offered salary may vary based on the candidate’s job‑specific knowledge, skills, and experience. Responsibilities Creating various legal and other documents through copy typing, transcription, scanning or other methods. Document work includes converting styles, performing mail merges, inserting media into presentations, cross‑referencing, indexing, creating tables (including financial tables), working with graphs and objects, using graphics applications, etc. Proofreading and checking documents for appropriate formatting, spelling, grammar, and sense/clarity. Includes document version comparisons, checking for accurate revisions, and correcting document corruption. Developing an understanding and working knowledge of the Firm’s procedures for the production of documents from the Firm’s precedents. Responding promptly to requests, meeting deadlines, and working cooperatively with other departments and individuals within the Firm. Applying word‑processing expertise to be able to work on complex legal and other documents. Proactively managing workload fluctuations while working with minimal supervision and direction. Performing quality control of own work, seeking clarification when necessary, and reviewing work of others as required. Offering assistance to other members of the team, including mentorship when required. Managing the intake process of all document production requests and document support requests, prioritizing and coordinating work for completion. Providing firm‑wide support for document production using Microsoft applications (e.g., Word, Excel, PowerPoint, Visio, etc.). Documenting, logging, tracking and responding to calls, emails, voicemail and drop‑bys for document support in a timely manner. Managing escalation and retaining problem ownership of document production and document production support (track call, research and update knowledgebase). Reviewing support issues or procedures and recommending solutions with respect to document production and document production support when applicable. Other duties as assigned. Qualifications College certificate (office administration, legal specialization, or related). Three years of experience in a professional work environment. Experience in a document production role will be an asset. Knowledge of legal terminology, documents and procedures is an asset. Advanced proficiency in Microsoft Suite (Outlook, Word, Excel, PowerPoint). Excellent interpersonal skills and telephone manners; ability to correspond effectively and respectfully with clients. Ability to transfer knowledge in an efficient, pleasant and effective way using a variety of techniques and software applications. Patience, flexibility and an ability to manage difficult situations. Well organized with meticulous attention to detail and strong proofreading skills. Personable, approachable disposition, with the ability to handle pressure and stress. Well‑developed analytical and problem‑solving skills, with the ability to visualize and deliver creative solutions. Capability to adapt to different work schedules (week, weekends and statutory holidays where applicable). Confident in working independently, prioritizing and making day‑to‑day decisions, with the judgment to seek supervisory assistance when appropriate. Ability to type at a speed of 80–100 words per minute. Bilingualism (French and English) is required. Benefits Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements. Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday. Commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two‑way feedback. Strong community involvement and a commitment to equity, diversity and inclusion. A collaborative, cohesive culture that connects lawyers and business teams through collective purpose. How to Apply We encourage external candidates to apply online, and internal applicants must apply directly through our internal careers portal. We thank all applicants for their interest; only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal‑opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process. Seniority level Mid‑Senior level Employment type Full‑time Job function Administrative Industries Law Practice #J-18808-Ljbffr