Senior Data Analyst, Digital Development

Senior Data Analyst, Digital Development (French Services) (Telework/Hybrid) Join to apply for the Senior Data Analyst, Digital Development (French Services) (Telework/Hybrid) role at Radio‑Canada. Position Details Position Title: Senior Data Analyst, Digital Development (French Services) (Telework/Hybrid) Status of Employment: Contract, Long‑Term (Durée déterminée) Position Language Requirement: French Language Skills: French (Reading), French (Speaking), French (Writing) Primary Location: 1000, Rue Papineau, Montreal, Quebec, H2K 0C2 Number of Openings: 1 Work Schedule: Full time About Radio‑Canada At CBC/Radio‑Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We want people who can keep up with this exciting, ever‑changing industry—whether in front of the camera, on air, online, or behind the scenes—so that we continue to tell stories that matter to Canadians. Unposting Date 2026-01-13 11:59 PM Why Join CBC/Radio‑Canada Digital is a key part of our present and future. CBC/Radio‑Canada’s strategy focuses on becoming the first organization to provide a digital platform that delivers unique content and experiences for our audiences, by telling stories that reflect who they are. This is a hybrid position with a mix of in‑office and remote work; work arrangements will be discussed with hiring managers per departmental guidelines. The Opportunity The Digital Business Intelligence team seeks a data analyst to support our ICI TOU.TV business line and the OTT platform team. In this key role you will work closely with business teams to identify their needs, propose solutions, provide relevant data access, and continuously monitor the digital properties under your responsibility. Your Responsibilities Analyzing user behavior and platform performance Analyze consumption data from all digital platforms (website, mobile apps, connected TVs) to identify trends, user profiles and viewing habits. Segment users based on behavior, engagement level and life‑cycle on our digital properties. Track and analyze KPIs such as new subscriber acquisition, churn rate, customer lifetime value (LTV) and video engagement metrics based on product team needs and road‑maps. Analyze subscription data from Zuora to understand the performance of offers, promotions and billing cycles. Identify factors influencing subscriber retention and satisfaction. Performing data analysis and modeling Identify, clean up, transform and synthesize large volumes of data using our Big Data environment (Databricks) or analytical tools (Adobe Analytics). Develop complex queries (SQL/Python/PySpark) and use notebooks for in‑depth analysis and data model creation. Ensure data integrity, quality and accessibility by collaborating with Metrics and Big Data teams to establish measurement and ingest strategies for our data lake. Follow development and production standards while ensuring compliance with privacy laws and regulations. Reporting and visualizing data Design, develop and maintain Power BI dashboards with impactful visualizations, a relevant data model and robust automation to make data accessible across the organization. Prepare clear and compelling reports that simplify complex concepts for various stakeholders. Translate analysis into concrete recommendations for content, marketing and product teams to boost retention and loyalty. Regularly present analysis and conclusions to a varied audience, including product managers, strategists, media line directors, marketing and communications managers, and executives. What You Bring Graduate degree in a relevant field (business intelligence, e‑commerce, marketing, statistics, mathematics, computer science, etc.). At least two years’ experience as a data analyst, ideally in a digital environment. Strong proficiency with Power BI (visual design, DAX and PowerQuery/M). Experience with a digital analytics tool (Adobe Analytics or Google Analytics). Experience with cloud computing platforms, especially Databricks. Proficiency in SQL and Python (Pandas) for data manipulation; experience with PySpark an asset. Experience with subscription management platforms like Zuora an asset. Knowledge of the digital media ecosystem, streaming and video‑on‑demand services (SVOD/AVOD). Proficiency with digital content performance concepts and engagement metrics. Intellectual curiosity, analytical rigor and a keen attention to detail. Excellent communication and presentation skills, with an ability to simplify complex concepts. Ability to translate analysis into clear, strategic recommendations and act in a consultative role. Strong interest in digital and emerging technologies, and a passion for collaborative work. Additional Information Candidates may be subject to skills and knowledge testing. Only candidates selected for an interview will be contacted. Next step: background check including a mandatory criminal record check. CDC/Radio‑Canada is committed to reflecting Canada’s diversity and provides equal opportunity for all applicants. We value an inclusive workplace where individual differences are recognized and valued. Refer to the Diversity and Inclusion section of our website for more information. If you have accommodation needs at this stage of the recruitment process, please inform us via email at recruitment@cbc.ca. All employees must adhere to the Code of Conduct and the policy on conflicts of interest provided on the corporate website. #J-18808-Ljbffr