Director of Guest Experience

3 weeks ago


Hamilton, Canada Kasu Capital Full time

A growing hospitality company is seeking a Director of Hospitality Operations & Guest Experience in Hamilton, Ontario. This role involves leading Client Care, establishing hospitality standards, and enhancing guest journeys across their properties. Ideal candidates will have over 8 years in hospitality operations and a proven track record of team leadership and service excellence. Competitive compensation and benefits are offered, reflecting the strategic importance of this position in elevating brand standards.
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