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National Account Manager

4 weeks ago


Toronto, Canada MacDonald Search Group Full time

Join to apply for the National Account Manager role at MacDonald Search Group. We are seeking a National Account Manager to lead relationships with some of our largest customers across Canada and the U.S. This role is focused on managing and growing strategic accounts, driving profitable sales, and positioning our company as a partner of choice within the food ingredients and flavour sector. Responsibilities Account Management & Growth Own and grow relationships with key accounts. Identify opportunities to upsell and cross‑sell flavours, mixes, and functional ingredients. Deliver against sales targets and margin goals. Serve as the customer’s voice within the organization, ensuring alignment across internal teams. Lead customer meetings, innovation sessions, and product presentations. Negotiate pricing and contracts to build long‑term partnerships. Cross‑Functional Collaboration Partner with R&D to commercialise customer‑specific formulations. Ensure forecasting accuracy, reliable delivery, and supply chain performance. Collaborate with Marketing on positioning, presentations, and product launches. Business Development Prospect within existing accounts and expand into new channels. Support growth in the U.S. and other emerging markets. Monitor competitive activity and market trends to guide strategy. Reporting & CRM Maintain accurate sales pipelines, forecasts, and account plans. Track opportunities in CRM and provide timely updates. Deliver account performance reviews, gap analysis, and growth strategies. Qualifications 3–5+ years of experience in Key Account Management, Sales, or Business Development (food ingredients, bakery, or flavours experience strongly preferred). Proven ability to grow large, complex accounts. Strong negotiation and presentation skills. Experience working cross‑functionally and influencing without authority. Excellent organisational, project management, and communication skills. Benefits Competitive compensation with performance‑based bonus. Opportunity to work on high‑profile innovation projects with leading bakeries, retailers, and QSR brands. Entrepreneurial, team‑oriented culture focused on growth and continuous improvement. If you’re looking to make impact on a North American level, apply today Referrals increase your chances of interviewing at MacDonald Search Group by 2x. #J-18808-Ljbffr