Senior Operational Performance Advisor, Accident benefits

## Senior Operational Performance Advisor, Accident benefitsTemporary position fort 12 monthsAs a Senior Operational Performance Advisor, Accident benefits, you work with the Accident Benefits team, weighing in on a wide range of data sets that impact operational performance. You'll support the team with performance management by creating and updating various indicators and reports. You'll analyze and adapt management systems based on the evolution and changing needs of the organization. You have extensive knowledge of your field, tools and applications, processes and provincial regulations. You are known for your resourcefulness, analytical skills and business acumen. As you frequently interact with stakeholders working in other areas, interpersonal savvy is essential. More specifically, you will be required to:* Provide advice and support to help the team identify the information required to carry out management duties and produce various reports* Create workload capacity plans and provide ongoing follow-up support* Provide advice that will enhance understanding of performance data and implement solutions as needed* Diagnose any issues, challenges, needs and problems that might arise in your line of work to ensure target outcomes can be reached* Use reports to analyze information and identify challenges/issues* Develop and propose solutions to help your unit improve various processes and results* Develop, implement, update and use management tools and processes specific to your line of work* Help develop and improve key performance indicator and monitoring tools, policies, processes and programs that support your unit's strategic projects and initiatives**What we offer\**** Competitive salary and annual bonus* 4 weeks of flexible vacation starting in the first year* Defined benefit pension plan that provides predictable, stable income throughout retirement* Group insurance including telemedicine* Reimbursement of health and wellness expenses and telework equipment*\* Benefits apply based on eligibility criteria.***What you bring to the table*** Bachelor's degree in a related field or CIP designation* A minimum of seven years of relevant experience* Please note that other combinations of qualifications and relevant experience may be considered* Advanced knowledge of operations performance AND performance indicators* Advanced knowledge of Excel and SAFSAction oriented, Business insight, Communicates effectively, Customer Focus, Differences, Ensures accountability, Interpersonal Savvy, Nimble learning, Strategic mindset#LI-Hybrid**Trade Union (If applicable)**At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask**Job Family**Property and casualty insurance (FG)**Unposting Date**2025-12-5Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.Pursuing a career at Desjardins means being part of an organization that puts people first.
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