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Branch Manager - (Future Opportunities Downtown/Brossard) - Mandarin/Cantonese language skill an assetJoin to apply for the Branch Manager - (Future Opportunities Downtown/Brossard) - Mandarin/Cantonese language skill an asset role at TDBranch Manager - (Future Opportunities Downtown/Brossard) - Mandarin/Cantonese language skill an asset4 days ago Be among the first 25 applicantsJoin to apply for the Branch Manager - (Future Opportunities Downtown/Brossard) - Mandarin/Cantonese language skill an asset role at TDGet AI-powered advice on this job and more exclusive features.Work Location:Montréal, Quebec, CanadaHours:37.5Line Of Business:Personal & Commercial BankingPay Details:91 200$/$91,200 - 136 800$/$136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Branch Manager - (Future Opportunities Downtown/Brossard) - Mandarin/Cantonese language skill is an asset**Department Overview:At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.Job Description:Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around you.A Typical Day At Work Might Look Like:Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidencePromote TD's image and goodwill within the community by participating in community eventsEnhance customer experience by understanding their financial needs and providing appropriate solutionsAct as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when requiredOversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issuesEnsure overall employee scheduling is optimalDevelop and implement business development strategies within the budget and communicate results to the team to meet business objectivesEnsure accuracy of all customer transactions as per TD's policies to achieve operational excellenceMentor the team on offering One TD solutions and building lasting relationships with customersLiaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulationsCultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalismJob Requirements:Undergraduate degree and/or over 5 years of relevant experienceCompletion of Branch Compliance Officer (BCO) and IFIC or CSC CourseA strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadershipProficiency in software tools including MS Office, and internet applicationStrong communication skills to liaise with customers, employees, and cross functional teamsA thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential informationA dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem-solving and communication skillsWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from youLanguage Requirement (Quebec Only):Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesBankingReferrals increase your chances of interviewing at TD by 2xGet notified about new Branch Manager jobs in Montreal, Quebec, Canada.Greater Montreal Metropolitan Area 1 month agoGreater Montreal Metropolitan Area 6 days agoLaval, Quebec, Canada CA$70,000.00-CA$75,000.00 6 days agoRegional Sales Manager, Operational TechnologiesMontreal, Quebec, Canada $69,596.00-$80,000.00 1 month agoGeneral Manager Sales & Commercial Operations - Canada EastWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr