Change Management Consultant

Change Management Consultant Location: Waterloo, Ontario, Canada Employment type: Full-time Seniority level: Not Applicable Job function: Business Development and Sales Industries: Financial Services and Insurance Job category: Project Management - Process Posting End Date: 01/12/2025 Salary Range: 58,000 – 93,000 Job Description A Change Management Consultant is accountable for change management activities within Retail Advice and Solutions. The role supports advisors and firms in all distribution channels (SLFD, IID, and Prospr) and manages changes that impact culture, processes, roles, systems, or people. Assess stakeholder analysis, risk, and change impact Execute on the various elements of the change management strategy Anticipate and manage resistance as part of the Change Plan Consult initiative sponsors or project team members as needed Execute key activities within the integrated Change Plan, covering all stakeholder audiences through: Communications plan Sponsor action plan Coaching plan Training plan Resistance management plan Support training efforts Engage and support senior leaders Integrate change management activities with overall program/project execution plans in partnership with the Program/Project Manager Evaluate and ensure business/operational readiness from a people perspective Define and measure success metrics and monitor change progress Assess effectiveness of change tactics and use feedback loops to continuously adapt tactics to the intended audience Qualifications University education in business, marketing, communications, or journalism Previous experience with similar change or transformation initiatives Change management certification or designation preferred (e.g., Prosci) Financial services experience an asset Acute business acumen and understanding of organizational issues and challenges; familiarity with current culture and challenges is an additional asset Experience and knowledge of change management principles, methodologies, and tools Solid understanding of how people go through change and the change process; experience with prior/similar initiatives Excellent communication skills to articulate messages to audiences at all organizational levels Benefits Membership in the Sun Life family, united by our Purpose: helping clients and employees achieve lifetime financial security and healthier lives Part of our transformation journey to better meet health, wealth, and protection needs Competitive salary and bonus structure aligned with market data Flexible benefits available from the day you join to meet your and your family’s needs Pension, stock, and savings programs to build and enhance future financial security Diversity & Inclusion Diversity and inclusion are core to our values at Sun Life. A diverse workforce with wide perspectives benefits our clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Accommodation Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may email a request to brightside@sunlife.com. Work Arrangement We are proud to be a hybrid organization that offers the choice and flexibility to work from both the office and virtually based on the needs of the business, our clients, and you. Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. EEO Statement We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr