Change Management Consultant

Job Description:Position: Change Management Consultant - SeniorLocation: 525 University Avenue, Toronto, ON (Hybrid)Client: Public Sector (Healthcare Domain)Type: Contract (Initial term of 3+ month with possibility of extension)Must haves: Demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives. Proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives. Experience with process improvement concepts (e.g., Six Sigma, Lean). Experience collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc. Experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners; while providing updates, escalating where required, identifying risks, and leading project document deliverables. Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004). Public sector experience, ideally in Canadian healthcare in acute care, primary care and/or community care settings. Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices.Responsibilities: Conduct requirements gathering, develop documentation, including presentations and briefing notes and conduct partner engagement. Work with different partners and subject matter experts from different backgrounds (clinical, business, and technical). Interact with the business partners and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business and technology needs and requirements. Ensure all documentation follows drafting, approval, and publication standards, is version controlled and loaded onto central project sites. Follow-up on team member commitments and proactively identify risks. Assist Program Manager with preparation of the communication and training artifacts and tracking Organizational Change Management activities. Provide assistance to program manager and team in coordinating, planning, communicating, and executing the delivery of core program components. Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed. Assist in the preparation of status reports. Identify problems/issues and escalate as appropriate. Update and maintain the team and/or project site.Desired Skills: Working knowledge of Ontario personal health information privacy legislation and regulation (i.e. Personal Health Information Protection Act, 2004). Knowledge of Healthcare Information Systems used throughout the province of Ontario. Knowledge and experience with HL7 FHIR, Canadian and International Terminology Standards and FHIR Structure Data Capture (SDC). Knowledge and understanding of pan-Canadian and Ontario digital health standards and compliance testing practices.Required Skills: Demonstrated ability to develop and implement new operational processes that align with regulatory requirements and organizational objectives. Proven experience in project management (e.g., project goals, risk, scope, planning, cost and quality management) and leading organizational change management initiatives. Experience with process improvement concepts (e.g., Six Sigma, Lean). Experience working alongside project and program managers in a highly complex environment with internal and external stakeholders, vendors and partners; while providing updates, escalating where required, identifying risks, and leading project document deliverables. Experience with partner engagement and management, and collaborating with various groups to gather updates and maintain progress reporting, action items, risk management updates, etc. Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. Ability to readily identify, assess and mitigate implementation and adoption issues. Experience developing project status reports and maintaining and monitoring status reporting logs. A team player with a track record for meeting deadlines.Evaluation Criteria: • Demonstrated ability to develop operational processes supporting regulatory/strategic objectives, lead organizational change management, and prepare communication and training materials.: 40 Points• 5+ years of Project Coordination experience, including experience working alongside project and program managers providing updates, escalating where required, identifying risks, and leading project activities. : 40 Points• Experience working in the health sector or public sector organizations.: 20 PointsTotal evaluation criteria: 100 Points