Insurance Service Manager
4 weeks ago
Insurance Service Manager at Western Financial Group About Western Financial Group Western Financial Group is one of Canada’s largest insurance brokers, with over 2,200 dedicated professionals across 180+ locations nationwide. The company has earned recognition as one of Forbes Canada’s Best Employers for its supportive and collaborative culture, commitment to work‑life balance, and focus on community engagement. Position Overview The Personal Lines Service Manager leads a team of remote Insurance Advisors managing a large Personal Lines book of business. The role focuses on retention, customer satisfaction, and process efficiency while driving the team toward organizational targets. Typical Day Oversee day‑to‑day operations of the team, ensuring employees are informed and properly trained to achieve success on organizational targets and goals. Lead the change management process to shape organizational understanding of proposed changes and establish support from key stakeholders. Evaluate processes, methods, and practices to identify continuous improvement opportunities, making periodic changes to increase efficiency, accuracy, and effectiveness of the Service Team. Support Team Leads in recruitment, interviewing, onboarding, and training processes to ensure a high employee and leadership success rate. Manage, organize, and direct the Service Team’s operational KPIs in terms of retention, growth, and service performance. Qualifications 5 years’ experience in an insurance brokerage environment. 2 years’ experience leading a team with a track record of exceeding business goals. General Level 2 or 3 License required. Experience using AI or automation to streamline workflows (asset). Call centre experience (asset). Capacity to lead and manage change initiatives. Experience in recruitment, staff development, and performance management. Hours 37.5 hours per week. Location Remote in Canada. Requisition 82279 Compensation Range $95,000 - $120,000 Benefits Eligible employees receive 3 weeks of vacation, 14 wellness days, company‑matching investment and savings plans, 100% employer‑paid group benefits, and various wellness programs. A culture of inclusivity and community support is integral to the workplace. EEO / Diversity Statement Western Financial Group is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals who do not fully meet all the criteria listed to apply. If you need assistance or have questions about requesting reasonable accommodation, please contact our Talent Acquisition team at talent.acquisition@westernfg.ca. #J-18808-Ljbffr
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Commercial Insurance Manager
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Service Associate, Commercial Insurance
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Calgary, Canada Acera Insurance Full timeService Associate, Commercial Insurance Nov 20, 2025 Location: Calgary, AB, CA We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are: Encouraged to challenge the status quo and never stop learning in their commitment to...
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Service Associate, Commercial Insurance
2 days ago
Calgary, Alberta, Canada Acera Insurance Full time $60,000 - $90,000 per yearWe put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take...
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Insurance Broker
4 weeks ago
Calgary, Canada Sharp Insurance Full timeJoin to apply for the Insurance Broker - Personal Lines Sales & Service role at Sharp Insurance.Role SummaryAs an Insurance Broker, you’ll manage and grow a book of business. The role combines client care, relationship management, and sales. You’ll provide top‑notch service, help clients navigate their insurance needs, and close new business with...
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Insurance Broker
4 weeks ago
Calgary, Canada Sharp Insurance Full timeJoin to apply for the Insurance Broker - Personal Lines Sales & Service role at Sharp Insurance.Role SummaryAs an Insurance Broker, you’ll manage and grow a book of business. The role combines client care, relationship management, and sales. You’ll provide top‑notch service, help clients navigate their insurance needs, and close new business with...
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Account Manager, Commercial Insurance
2 weeks ago
Calgary, Canada Acera Insurance Ltd Full timeWe put our people first. As an employer of choice, Acera Insurance, formerly Rogers Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _Empowered with a sense of...
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Commercial Insurance Service Associate
2 weeks ago
Calgary, Canada Federated Insurance Full timeThe primary focus of this role is to support the Sales team with support duties within an assigned territory. The role will be integral to the Plan 3 team success and contribute to the overall Sales success for Federated. A superb opportunity to take on a multi-faceted role with liaisons externally to our Federated client base as well as to key internal
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Service Associate, Commercial Insurance
1 week ago
Calgary, Canada Acera Insurance Services Ltd. Full timeWe put our people first. As an employer of choice, Acera Insurance_ offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a sense of accountability and autonomy to...
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Insurance Client Care Specialist: Claims
4 weeks ago
Calgary, Canada Sharp Insurance Full timeA leading insurance company in Calgary is seeking a Client Care Representative to assist clients with their insurance needs. The role involves policy changes, claims reporting, and collaboration with the sales team. The ideal candidate will have a few years of experience in personal lines insurance and demonstrate a commitment to excellent customer service....
