Salesforce Business Analyst
11 hours ago
We are seeking an experienced Salesforce Business Analyst to support and scale our Salesforce ecosystem across the enterprise. The ideal candidate will analyze business needs, translate requirements into effective Salesforce solutions, and guide the adoption of strategic Salesforce capabilities.Key ResponsibilitiesRequirements Gathering & AnalysisEngage with business stakeholders to understand and document processes, requirements, and challenges.Analyze business needs and translate them into detailed user stories, functional specifications, and acceptance criteria.Facilitate workshops and working sessions to capture detailed Salesforce requirements.Convert business requirements into scalable and effective Salesforce solutions.Configure core Salesforce features: objects, fields, flows, validation rules, page layouts, record types, etc.Recommend platform best practices and ensure alignment with enterprise architecture standards.Advanced Salesforce Platform ExpertiseThe candidate must have working experience and hands-on exposure in the following areas:Setting up the Enterprise Org Hub.Implementing Salesforce Data Cloud including data ingestion, harmonization, identity resolution, and activation.Developing Agentforce AI use cases on the enterprise hub org.Integrating Salesforce with external applications and platforms.Defining guardrails and establishing a Salesforce Center of Excellence (CoE) with governance.Assessing current Salesforce orgs and devising a strategy for optimization.Process OptimizationIdentify improvement opportunities and design future-state workflows aligned with Salesforce capabilities.Propose automation and standardization solutions to optimize operational efficiency.Testing & Quality AssurancePrepare and execute comprehensive test cases for new features and enhancements.Support UAT, address feedback, and ensure high-quality production releases.Documentation & TrainingCreate and maintain detailed documentation including process flows, solution designs, configuration notes, and training materials.Deliver user training and adoption support as needed.QualificationsRequiredBachelor's degree in Business, Information Systems, Computer Science, or related field.3–6 years of experience as a Salesforce Business Analyst or similar role.Strong understanding of Salesforce core clouds (Sales, Service, Platform).Hands-on experience with declarative configuration.Expertise in enterprise-scale Salesforce implementations.Excellent communication, analytical thinking, and stakeholder management skills.PreferredSalesforce Business Analyst.Experience with Agile/Scrum.Knowledge of integration tools such as Mulesoft, Kafka, Boomi.Strategic and analytical thinking.Business process mapping.Problem solving and solution orientation.Governance and standards-driven mindset.Excellent interpersonal and collaboration skills. #J-18808-Ljbffr
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Salesforce Business Analyst
11 hours ago
Mississauga, Canada J&M Group Full timeOverviewSalesforce Business Analyst role at J&M Group. The position involves a mix of Salesforce administration/configuration work and business analysis, with the expectation to work across Salesforce activities (BA and some Admin work).ResponsibilitiesPerform a mix of Business Analysis tasks and Salesforce administration/configuration work on the local...
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Business Analyst Salesforce
2 weeks ago
Mississauga, Canada Systematix group Full timeWe are Systematix and we are currently looking for a Project Business Analyst (Salesforce CRM Consolidation Project) for our client. ABOUT THE PROJECT Our client is seeking an experienced Project Business Analyst to join their Salesforce Program Delivery Team as part of a major CRM transformation initiative. The program focuses on consolidating a legacy CRM...
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Business Analyst Salesforce
7 days ago
Mississauga, Canada Systematix group Full timeWe are Systematix and we are currently looking for a Project Business Analyst (Salesforce CRM Consolidation Project) for our client. ABOUT THE PROJECT Our client is seeking an experienced Project Business Analyst to join their Salesforce Program Delivery Team as part of a major CRM transformation initiative. The program focuses on consolidating a legacy...
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Salesforce - Business Analyst
1 week ago
Mississauga, Canada IKO Industries Ltd. Full timeIKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built...
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Salesforce Business Analyst_Canada
4 weeks ago
Mississauga, Canada Cloud SynApps Inc. Full timeCloud SynApps is a fast-growing consulting and systems integration firm that focuses on cloud applications, primarily on Salesforce-based platforms. Cloud SynApps has its major operations in Canada, the USA, and India. We’ve actively built our Salesforce practice and have quickly grown into one of the strongest Systems Integrators within the Salesforce...
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Salesforce CRM Consolidation Project
2 weeks ago
Mississauga, Canada Systematix group Full timeA leading consulting firm is seeking a Project Business Analyst for a Salesforce CRM consolidation project. This role requires 4-7 years of experience in Business Analysis with hands-on Salesforce expertise. You will be responsible for supporting requirements discovery, solution design, and stakeholder engagement. The ideal candidate should have excellent...
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Salesforce CRM Consolidation Project
7 days ago
Mississauga, Canada Systematix group Full timeA leading consulting firm is seeking a Project Business Analyst for a Salesforce CRM consolidation project. This role requires 4-7 years of experience in Business Analysis with hands-on Salesforce expertise. You will be responsible for supporting requirements discovery, solution design, and stakeholder engagement. The ideal candidate should have excellent...
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Strategic Salesforce Solutions Analyst
11 hours ago
Mississauga, Canada CBL Solutions Full timeA leading technology consulting firm in Peel Region is seeking an experienced Salesforce Business Analyst to enhance their Salesforce ecosystem. The ideal candidate will engage with stakeholders, translate business needs into effective Salesforce solutions, optimize processes, and ensure successful adoption of Salesforce capabilities. Candidates should have...
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Sr. Business Analyst
5 days ago
Mississauga, Canada PointClickCare Full timeAt PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.With the largest long-term and post-acute care dataset and a Marketplace of...
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SFSC Business Analyst
2 weeks ago
Mississauga, Canada Randstad Canada Full timeOverview Our client is seeking experienced Salesforce Product Business Analysts to join their Sales Cloud Product Team. These analysts will help accelerate delivery of the Salesforce product backlog by supporting all stages of the software development lifecycle (SDLC) — from requirements analysis through testing and user acceptance. This is a hands-on,...