general manager

1 week ago


Mississauga, Canada Planet Fitness Full time

Assistant General Manager – Planet Fitness – Dundas, Mississauga, ON Planet Fitness is looking for an energetic Assistant General Manager to join our passionate team in Dundas. The role will support the Club Manager to deliver an exceptional “Judgement Free” member experience and drive club success. Responsibilities Assist in recruiting, hiring, training, and developing a high‑performing team of Member Service Representatives, Trainers, and Custodians. Maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines. Provide backup support to the Club Manager for staff management, scheduling, and club operations. Schedule and supervise staff to guarantee all shifts are covered. Deliver a superior customer experience at all times by greeting members, managing front‑desk activities, and answering phones. Check members into the system, tour and sign up new members, and log amenities and communications. Oversee facility cleanliness and maintenance, including front desk area, lobby, and general club upkeep. Assist in ordering supplies and managing marketing efforts to promote club programs. Track weekly, monthly, and annual statistics and reports. Other duties as assigned based on club needs. Qualifications Must be 18 years of age or older. High school diploma/GED equivalent required. One to two years of experience in a customer‑service environment, preferably in a gym or retail setting. Current CPR certification required. Basic computer proficiency (Microsoft Office Suite). Strong customer service and problem‑resolution skills. Solid supervisory, diplomacy, and listening skills. Hard‑working, energetic, enthusiastic, and passionate about health and fitness. Ability to work independently and as part of a team. Valid driver’s license, acceptable driver record, and reliable transportation. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Location & Compensation Location: Mississauga, ON – On‑site Salary: $21.00 per hour – Full time, Permanent employment, Starts as soon as possible. Employer Taymax Group, LP – multi‑unit franchisee of Planet Fitness operating over 175 clubs in North America. #J-18808-Ljbffr


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