Customer Service Representative
3 weeks ago
Join to apply for the Customer Service Representative - Bilingual role at Galls. A local uniform and law enforcement equipment provider, Uniform Works Powered by GALLS, servicing government and private industries, is seeking a Bi‑lingual Customer Service Representative. Reporting to the Operations Manager, the ideal candidate is an energetic, outgoing individual who is exceptionally organized. To be successful in this customer service role, multitasking and strong critical‑thinking skills are essential. Responsibilities Provide outstanding customer service via phone and email—identifying customer needs, placing accurate orders, providing order status, handling basic invoice requests and credit/returns. Assess customer needs and provide requested information in an effective verbal and written format. Provide all available products and pricing to the customer so they can make an informed purchasing decision; recommend products to exceed customer expectations and support add‑on sales. Efficiently and accurately record all order/purchase order information including price, discounts, ship‑to address, ship via, item numbers, quantity and any notes related to the order or customer. Provide positive and quality customer service through one‑call resolution. Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting. Aid in specialist transfers by providing accurate and detailed information to ensure customer resolution. Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.). Utilize decision‑making and troubleshooting skills to resolve customer concerns (freight costs, warranty guidelines, pricing, return orders, shipment delays and product concerns). Efficiently maintain ID verification process for restricted items. Perform any other tasks reasonably assigned by management to support the sales team, including but not limited to shipping/receiving. Qualifications Grade 12 or equivalent. A graduate of an approved Office Administration/Professional Secretarial diploma preferred. Excellent computer skills and experience in Microsoft Office Suite (especially proficient with Excel) and other general computer applications. Minimum 3 years of experience in Office Administration or Customer Service. Excellent communication skills, attention to detail. Initiative, adaptability, and flexibility. Fluently bilingual in French and English. Candidates may be asked to complete a criminal background and credit check before starting in the position. Only candidates selected for interviews will be contacted. Salary will be dependent on qualifications and experience. Qualified, interested candidates should submit their resume, stating salary expectations in confidence, by email: Location: Halifax, Nova Scotia, Canada #J-18808-Ljbffr
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Customer Service Representative
2 days ago
Dartmouth, Canada Webhelp Full time**Customer Service/Support** **Location** - Dartmouth, Canada*** Job Title: Customer Service Representative (Travel) **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and...
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Customer Service Representative
13 hours ago
Dartmouth, Canada National Seating & Mobility Ltd. Full timeJoin Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions that enhance independence, safety, and comfort for our clients. Our...
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Customer Service Representative
2 weeks ago
Dartmouth, Canada MARITIME PAPER PRODUCTS Full time**Customer Service Representative** ***Dartmouth, NS Maritime Paper Products LP is a dynamic, team-oriented company dedicated to delivering excellence in packaging solutions. We believe that hiring exceptional people results in superior products and stronger customer relationships. Our expertise spans in-house graphic and structural design, plate-making,...
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Customer Service Representative
2 weeks ago
Dartmouth, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
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Customer Service Representative
2 weeks ago
Dartmouth, Canada U-Haul Full time**START TODAY, GET PAID TODAY! New hires eligible for BONUS!** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring...
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Customer Service Representative
1 week ago
Dartmouth, Canada Circle K Full timeStore 6002518: 220 Victoria Rd., Dartmouth, Nova Scotia B3A 1W5Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting...
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Customer Service Representative
4 days ago
Dartmouth, Canada Chapman Auto Body Full timeDo you like working in a fast-paced environment, where no two days are the same? We are seeking an experienced full-time Customer Service Representative to join our growing team at Chapman Auto Body. As one of the first points of contact with our customers, your customer service skills need to be second to none with a positive attitude and strong work ethic,...
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Customer Service Representative
2 weeks ago
Dartmouth, Canada Circle K Full timeStore 6002518: 220 Victoria Rd., Dartmouth, Nova Scotia B3A 1W5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...
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Customer Service Representative
7 days ago
Dartmouth, Canada U-Haul Full time**START TODAY, GET PAID TODAY! New hires eligible for BONUS!** **Location**:460 Windmill Rd, Dartmouth, Nova Scotia B3A1J7 Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be...
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Customer Service Representative
1 week ago
Dartmouth, Canada Brenntag Full time**Customer Service Representative**: Our team in **Dartmouth** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Key Accountabilities**: - Ensures safety is the first priority and that all activities are conducted in accordance with quality, health, safety and environmental management systems as well as...
