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Warranty Administrator

1 month ago


Winnipeg, Canada AutoCanada Full time

Warranty Administrator - St. James Collision Centre Company: AutoCanada Base pay range: CA$45,000.00/yr – CA$55,000.00/yr Position: Warranty Administrator Dealership: ACX St James Location: Winnipeg, MB Classification: Full-Time, Immediate Hire Description ACX St James is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data‑driven, and committed to our Team Members, customers and operational excellence, fueling our success. Our dealership Team Members are at the heart of our success, building long‑lasting, trust‑based relationships with customers across Canada. Working here is fast‑paced, non‑stop and a little unpredictable—and we love it. Responsibilities Process warranty claims, ensuring accuracy and timely submission to manufacturers. Maintain accurate records and documentation for warranty work and claims. Communicate with customers regarding warranty status and address any concerns. Collaborate with service and parts departments to ensure proper warranty documentation and parts management. Monitor compliance with manufacturer standards and assist with reporting and audits. Qualifications Experience in warranty administration or automotive service preferred. High school diploma or equivalent required; additional certifications a plus. Strong attention to detail, excellent organizational skills, and communication abilities. Proficient with service management software and Microsoft Office. Highly skilled in Microsoft Office and able to quickly adapt to new technologies. Excellent document creation and proofreading skills with a high level of proficiency related to business correspondence/communications. Excellent interpersonal, verbal and written communication skills. Proven ability to multi‑task in a high‑volume, fast‑paced working environment, frequently under urgent deadlines. Perks Competitive Compensation and Benefits Package Employee Vehicle Purchase & Service Plans Employee and Family Assistance Programs Company-wide appreciation events and contests throughout the calendar year Professional development and the opportunity to grow your career Equal Opportunity Employer We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. #J-18808-Ljbffr