Quality Analyst I

Safe Software Head Office
Surrey, BC V3T0M1, CAN

• Location: This opportunity has the ability to be remotely based within Canada (except for QC), or onsite/hybrid/remote in the Vancouver, BC Lower Mainland.
  
• Please note that employment is contingent upon the successful completion of reference checks and background checks, including a Canadian criminal background check.

Application Instructions:

• Please upload your application files in PDF format only.

Safe Software is looking for an enthusiastic Quality Analyst to join our Product Development team As a Quality Analyst, you'll play an important role in ensuring that the FME product platform meets our standard of excellence for all of our customers. You will ensure that quality is ingrained into the entire software development process when creating new features for FME. Your development team values your input and QA expertise. Right from the start, you’ll dive into Agile development meetings and receive training from the team.

Quality Analysts are embedded directly within each of our Product Development teams, meaning that you’ll work directly with Software Developers, Technical Team Leads, as well as your QA peers across other Development groups.

As part of product development, you’ll join a group of collaborative development teams composed of product managers, team leaders, developers, and other quality analysts who work together on complex technical projects that provide direct value to our users.

As a part of a close-knit and diverse development team, you will work together with internal stakeholders to maintain and extend our flagship FME Form products that delight customers and empower them to author dataflows that can be shared, reused, and integrated with the FME Platform.

Software is only truly powerful when it works. You will ensure that happens by wading into complex systems to test and identify problems before they can impact our customers, and troubleshoot any issues that manage to sneak through. You will contribute to the team by:

• Testing our expanding core technology. Our software supports hundreds of web services and data courses, and the list is growing. At Safe, the challenges and the learning never stops as you will be exposed to an ever wider range of technologies. Examples include databases, GIS, cloud platforms like Amazon Web Services (AWS) and Microsoft Azure.
• Investigating complex problems. When technology is pushed to its limits, there will inevitably be problems whether that’s compatibility across operating systems, handling international characters, or some other mystery. At Safe, we rely heavily on automated testing for the mundane work, giving you time to investigate new and challenging scenarios.
• Guiding product development. We’re unique as our QA team analysts don’t just scrutinize problems, they also contribute to product direction and development. Every major development project includes a QA Analyst whose role is to provide input on quality right from the outset.

You will play a central role in ensuring that the quality of our FME product line exceeds the expectations of our customers. Day to day, you may find yourself doing the following:

• Working as part of the Development team to go through the entire development cycle, using Scrum or Kanban.
• Testing exciting new features in the latest beta software.
• Writing detailed, comprehensive and well-structured test plans and test cases.
• Create automated tests or help developing testsuite frameworks.
• Contributing to feature development meetings with a valuable quality perspective.
• Creating clear and concise defect reports and enhancement requests.
• Providing input on user experience, including performance, to product development.
• Setting up test environments with leading-edge technology, like AWS, Docker, Kubernetes, ArcGIS Online, etc.
• Participating in Quality team meetings to share ideas, learn new concepts, discuss problems and brainstorm solutions.
• Exploring new technical areas: containerization, web services, databases, etc.
• Participating in various cross-team events like Innovation Daze and Testsuite Evolution.

Quality Analysts come from a variety of backgrounds with diverse skills and knowledge. Those who are most successful in this role have experience with the following.

Required skills:

• 1-2 Years of previous experience working in a testing role or have relevant industry experience
• A degree or diploma in GIS, Computer Science or related field
• A curiosity for technology - you are excited to experiment with the newest systems and techniques
• You are a critical thinker with a curious mind and a love for problem solving
• You are a self-motivated and proactive team player with a passion for helping others
• Familiarity with scripting languages such as Python and/or Bash
• Thoroughness in your approach and a high attention for detail

Desired skills:

• Working knowledge and/or previous experience using FME
• Experience in an Agile development environment (Scrum and/or Kanban)
• Experience with test automation and performance testing
• Understanding of Geographic Information Systems (GIS)

When you choose a career with Safe Software, you’re also choosing…

• Meaningful Work: Make a profound impact across our business, workplace and data integration product.
• A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
• Social Responsibility: Become a part of a team that finds meaningful ways to give back . Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
• Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
• Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
• Health & Wellness: Extended health, dental and counseling benefits from day 1. That’s right, no waiting period.
• Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
• An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team

Safe Software is the creator and developer of FME — the data integration platform with the best support for spatial data worldwide. Over 10,000 organizations around the world use FME in industries like AEC, government, utilities, and transportation to maximize the value of their data.

Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com .