Human Resources Business Partner
2 months ago
Position: Human Resources Business Partner
Type: Full-Time Permanent
Location: On-site x5 days a week near Burrard Station
Salary: $70,000
This position entails working in a fast-paced environment within the Employment Consultancy Services Department. We seek a proactive, energetic HR professional who excels in delivering high-quality HR support, particularly in the realm of employment documentation, while prioritizing client satisfaction.
Daily Responsibilities:- Conduct client-facing meetings via digital platforms and draft employment documentation in accordance with company policies and procedures.
- Stay updated on HR and Employment Law Documentation best practices.
- Deliver timely and comprehensive services to clients, meeting established response time benchmarks.
- Manage workload adhering to the company’s policies, procedures, SLAs, and KPIs.
- Foster strong relationships with clients to enhance the company’s reputation and integration with their businesses.
- Ensure legal compliance of advice/documentation through internal training and legal updates.
- Offer guidance to clients on documentation contents, identifying and addressing any risk areas.
- Maintain accurate records of work using established systems.
- Engage in E-Learning as necessary.
- Present clients with options for utilizing other provided products and facilitate introductions.
- Solicit and promote client feedback to enhance the company’s online reputation.
- Take ownership of client work from initiation to resolution, ensuring high-quality execution.
- Cultivate rapport with clients through effective communication and presentation.
- Undertake additional tasks as directed by the Management Team.
- Strong team player mindset with a commitment to supporting team members and the overall business.
- 5+ years of HR experience in a corporate setting.
- CHRP is mandatory.
- In-depth knowledge of Canadian labour laws, multi-provincial is ideal.
- Proficiency in employment law and/or human resources practices.
- Excellent written English and proficiency in word processing.
- Keen attention to detail and accuracy in information presentation.
- Dedication to delivering high-quality service and resolving client issues efficiently.
- Ability to thrive under pressure and meet deadlines in a dynamic environment.
- Confident communication skills across various platforms including video conferences, telephone, and in-person interactions.
- Effective organizational and time management abilities.
- Adaptability to meet diverse client needs and ensure satisfaction.
- Willingness to embrace new projects, initiatives, and departmental advancements.
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