Director Brokerage Client Services
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Manage service levels against client expectations and needs Coordinate service teams with the release branch network Resolve workflow conflicts and client issues Track work volumes, accuracy, and performance indicators Plan operations, staffing, budgets, and support functions Requirements:
Ten or more years of progressive experience Associate degree or post-secondary business education Knowledge of brokerage operations policies and procedures Excellent leadership, analytical, and organizational skills Strong English communication and interpersonal skills Use brokerage expertise, leadership, and operational judgment to strengthen client service delivery at Livingston across connected teams.
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Director Brokerage Client Services
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