Receptionist

2 weeks ago


Toronto, Canada TCWGlobal Full time

Receptionist
W2 Contract 3 months
Toronto, Ontario
$30/hr

Job Description:
We are a world class team who shares a dedication and commitment to our Green Carpet Services. Integrity is of the utmost importance in this role. The Receptionist will play a crucial role in the long-term success of our visitor and employee experience by providing extraordinary office support at our Toronto field office. The right person should be upbeat and enthusiastic, with a dedication to work well with everybody. You are ready and willing to assist when needed. A self-starter with the ability to own a complicated task from start to finish. Individuals who are passionate about customer service and applying those skills to build a career in a fast-paced environment will thrive in this role.

What you will be doing:
Greet guests and visitors, acting as a "CEO" of first impressions for internal and external contacts.
Ensure guests are made comfortable and kept informed of the status of their visit.
Organize and coordinate conference room scheduling as needed.
Prioritize tasks with a sense of urgency when assisting with the day-to-day operations of the front desk and building needs.
Communication resource for visiting employees.
Act as a building concierge to all visitors, customers & employees.
Collaborate with cross-functional teams.
Assist employees and vendors with obtaining temporary badges.
Assist with New Hire orientation by providing the employee experience and coordinating onsite resources for virtual orientation.
Ensure that all daily reception tasks are completed.
Maintaining visitor kiosk and ordering supplies as needed.
Assist with coordinating events, projects and service requests as needed and understand facilities and security operational expectations to deliver the right content and services to employees and visitors.
Provide assistance to the RESS team: help requests, building walk-throughs, conference room resources, etc.
Maintain breakroom and office supplies. Assist in replenishing stock as depleted.

What we need to see:
Excellent verbal and written communications skills.
Ability to handle confidential matters with discretion.
3+ years of experience.
Minimum of a high school diploma or equivalent experience.
Mature mind set focusing on being accountable, dependable, and culpable.
Able to work in a fast-paced environment.
Flexible with schedule changes, lunch changes, OT and work assignments.
Articulate, hard-working and quick on your feet with the ability to present information concisely.
Knows how to organize and prioritize work effortlessly with good time management.
Can thoughtfully work both collaboratively and independently with little supervision.
Critical thinker with excellent problem-solving skills.
Works well with a variety of people and partners with a positive customer service attitude.

Ways to stand out from the crowd:
Experienced in making a long-lasting good impression.
Positive, upbeat, and friendly.
Continually maintain punctuality, maturity, and professional demeanor.
Take necessary training courses, attend meetings as needed to build knowledge base and expertise


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