RQ09142 - Software Developer - CRM - Senior

RQ09142 - Software Developer - CRM - Senior About the job RQ09142 - Software Developer - CRM - Senior Description: Responsibilities required to translate technical systems specifications into working, tested CRM applications. This includes: Developing detailed programming specifications, writing and/or generating code, compiling data‑driven programs, maintaining, and conducting unit tests. Resolving and troubleshooting technical problems that arise during the use and operation of software packages. Collaborating with IT professionals throughout the Software Development Life Cycle. Applying structured methodologies for the development, design, implementation and maintenance of applications. Designing, coding, testing, debugging, and documenting applications. Using object and/or third generation language development tools. Employing one or more programming languages. Implementing application design, latest design patterns, deployment and troubleshooting. Working with relational and hierarchical database technologies. Utilizing information retrieval packages and query languages. Supporting one or more communication protocols. Gathering and documenting information from diverse business areas and subject matter experts. Providing post‑implementation support and resolving any post‑implementation technical issues. Conducting design walkthrough sessions with the project team. Providing user and system documentation as required. Key CRM Software Development Skills Knowledge and experience with specific CRM software and anticipated future releases. High availability solution design and implementation. Experience with middleware, gateways, and specific tools for CRM software development. Rapid application development (RAD) methodologies. Information Management principles, concepts, policies, and practices. Accessibility for Ontarians with Disability Act (AODA) knowledge and related regulations and standards. Experience and Skill Set Requirements 10+ years of experience with Siebel technical configuration, design, development, and integration. 5+ years of experience integrating Siebel with Adobe AEM, J2EE, and related technologies. 5+ years of experience with Siebel EIM/EAI. 3+ years of experience with Siebel IP18+ focusing on configuring and developing. Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts, and related Siebel Business Layer objects. Experience with Siebel Tools Software and editing Siebel Web Templates. Experience using Siebel Open UI specific classes and methods. Certification with Siebel 8.x or above. Experience with Siebel Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations. Experience in UI integration (embedding external application in Siebel, exposing Siebel in external application). Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService (asset). Experience with Grants Management (asset). Report Development Skills - 35% Experience in OBIEE and PowerBI report development. Working knowledge of Open UI Concepts – PM, PR, Manifest File and Mapping files. Soft Skills - 20% Strong communication skills; both written and verbal. Ability to develop and present new ideas and conceptualize new approaches and solutions. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams. Demonstrated ability to work with functional and technical teams and participate in large teams. Proven analytical skills and systematic problem solving. Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change. Displays problem solving and analytical skills, using them to resolve technical problems. Public Sector Experience - 5% Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset. Experience with Grants Management would be an asset. #J-18808-Ljbffr