Staff Risk Strategy Analyst, Risk

3 weeks ago

Toronto, Canada FreshBooks Full time

As a Staff Risk Strategy Analyst, you will play a key role in shaping FreshBooks’ financial risk strategy across credit, fraud, and operational risk. You’ll partner with Product, Engineering, Operations, and Finance teams to design frameworks, build models, and guide policies that influence enterprise-level decisions and long-term business resilience. You’ll act as a trusted advisor to senior leadership, bringing clarity and influence through data-driven insights, forecasting, and strategic guidance. Note: This is a hybrid role, meaning the team comes together in our Downtown Toronto office up to twice a week. What You'll Do Provide strategic and analytical leadership to develop and refine FreshBooks’ financial risk strategy across credit, fraud, and operational risk Build and manage models to evaluate credit risk, fraud detection, and operational risk using internal and external data Lead forecasting and reporting for transaction losses, stress-testing, and delinquency trends to align with financial planning Partner cross-functionally to operationalize risk frameworks, policies, and decisioning systems that balance growth and compliance Design dashboards and KPIs to monitor performance, loss rates, and profitability, and present insights to senior leadership Identify emerging risks and recommend proactive mitigation strategies Guide and support junior analysts, sharing best practices and reinforcing alignment across the team What You'll Bring 8+ years of experience in analytics or strategy within fintech, payments, lending, or financial services A passion for building scalable systems that empower small businesses Strong understanding of financial and operational drivers in SaaS or fintech, and how risk decisions impact growth and profitability Proven experience influencing executive-level strategy and driving initiatives with measurable business impact Solid knowledge of regulatory requirements and industry standards in credit, fraud, and operational risk management Demonstrated expertise in designing and implementing risk frameworks that scale while balancing compliance and customer experience Strong SQL skills and technical aptitude to design data-driven, tech-enabled solutions Track record of leading cross-functional projects and introducing new risk policies, tools, or systems at scale You'll Stand Out If You Have Experience with third-party data and decisioning platforms (e.g., Plaid, Stripe) Proficiency with tools such as Python, Mode, Looker, or Tableau #J-18808-Ljbffr

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