Staff Strategy Analyst, Risk

OverviewJoin to apply for the Lead Strategy Analyst, Risk role at FreshBooks.As a Lead Strategy Analyst, you will play a key role in shaping FreshBooks’ financial risk strategy across credit, fraud, and operational risk. You’ll partner with Product, Engineering, Operations, and Finance teams to design frameworks, build models, and guide policies that influence enterprise-level decisions and long-term business resilience. You’ll act as a trusted advisor to senior leadership, bringing clarity and influence through data-driven insights, forecasting, and strategic guidance.Note: This is a hybrid role, meaning the team comes together in our Downtown Toronto office up to twice a week.What You’ll DoProvide strategic and analytical leadership to develop and refine FreshBooks’ financial risk strategy across credit, fraud, and operational riskBuild and manage models to evaluate credit risk, fraud detection, and operational risk using internal and external dataLead forecasting and reporting for transaction losses, stress-testing, and delinquency trends to align with financial planningPartner cross-functionally to operationalize risk frameworks, policies, and decisioning systems that balance growth and complianceDesign dashboards and KPIs to monitor performance, loss rates, and profitability, and present insights to senior leadershipIdentify emerging risks and recommend proactive mitigation strategiesGuide and support junior analysts, sharing best practices and reinforcing alignment across the teamWhat You’ll BringA passion for building scalable systems that empower small businesses8+ years of experience in analytics or strategy within fintech, payments, lending, or financial servicesStrong understanding of financial and operational drivers in SaaS or fintech, and how risk decisions impact growth and profitabilityProven experience influencing executive-level strategy and driving initiatives with measurable business impactSolid knowledge of regulatory requirements and industry standards in credit, fraud, and operational risk managementDemonstrated expertise in designing and implementing risk frameworks that scale while balancing compliance and customer experienceStrong SQL skills and technical aptitude to design data-driven, tech-enabled solutionsTrack record of leading cross-functional projects and introducing new risk policies, tools, or systems at scaleYou’ll Stand Out If You HaveExperience with third-party data and decisioning platforms (e.g., Plaid, Stripe)Proficiency with tools such as Python, Mode, Looker, or TableauAbout FreshBooksFreshBooks is a leading cloud-based SaaS accounting software platform built for small business owners and consistently ranks #1 easiest to use. FreshBooks helps customers get paid faster and spend less time on admin and paperwork, enabling them to focus on growing their businesses. We believe in human-centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments—remote, hybrid, and in-office—based on what’s best for the team, collaboration, and mental well-being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners and accountants worldwide.Perks & BenefitsWe understand that you’ll weigh many factors when deciding if FreshBooks is the right next step in your career. Here are some of our offerings for our employees (we call ourselves ✨ FreshBookers✨) to support their growth:🩺 Comprehensive health and wellness benefits, including retirement savings or pension plan matched to your local office, stock options for every full-time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender-affirming benefits dependent on region, and more.📚 Perks that matter, including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.🌱 Working environments to help you thrive. Beautiful office spaces in Toronto, Amsterdam, and San Luis Potosi. If you don’t have access to a FreshBooks office, you receive a home office credit to set up your home office.🤗 Supportive peer group, mentors, and leaders. We care about each other across the organization with programs to support belonging and collective impact.🚀 Accelerated growth. Comprehensive onboarding, career development through continuous coaching, training, and learning on the job.FreshBooks is an equal-opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. We are committed to creating an environment of mutual respect and we believe diversity and inclusion are crucial to our success. We provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionBusiness Development and SalesIndustriesSoftware Development #J-18808-Ljbffr