Claims Manager
4 weeks ago
Claims Manager - Personal Lines Auto Location: Montreal, Waterloo or Calgary – hybrid work opportunity. Reporting to the AVP, Personal Lines Auto Claims, you will oversee, lead and direct a team of technical Claims Professionals across multiple sites. The team handles claims specific to Ontario Auto Policy and Quebec Automobile Insurance Policy Form. We are looking for an experienced manager with a strong background in automobile claims who can provide high‑quality service and operational efficiency through performance management, staff development and coaching. What you will do: Drive superior claims results by providing direction, technical guidance, and tracking & reporting on key metrics. Achieve customer satisfaction targets by building and maintaining relationships with internal colleagues, customers and brokers, and analysing & resolving quality and service issues. Identify trends and provide claims insights to assist business units by collaborating in product development, customer/broker stewardship and prospect meetings. Coordinate, manage and champion changes in requirements, strategy and culture across all areas of responsibility. Execute and monitor compliance with all legal, regulatory and internal control requirements. Motivate and lead a high‑performance team by attracting, onboarding, recruiting and retaining team members. Drive the performance‑management process by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development. Qualifications – What you bring to the table: 5 or more years of experience in automobile claims. OR Bachelors Degree and 5 or more years of experience in automobile claims. 2 or more years of people‑management experience. CIP (or working towards). Customer service experience. Advanced Microsoft Suite skills. Experience collaborating across work groups. Knowledge of insurance legal statutes and procedures. Knowledge of the insurance industry, claims and the insurance legal and regulatory environment. Organization and multi‑tasking skills. Strong data research and analytical skills. Training and presentation skills. Travel 25%. Bilingual in English and French is an asset. Fluency in both spoken and written English is required. Our Culture & Benefits: Committed to diversity, inclusion, equity and belonging (DIEB). We encourage employees to bring their whole selves to work. Collaborative culture that values diverse perspectives and the input of every team member. Comprehensive health and benefits plan with varying levels of coverage. Competitive total compensation package and at least four weeks of vacation per year. Four personal days per year for personal or mental‑health reasons. Continuous improvement and access to extensive training and development opportunities. Community involvement and giving back through talent, time and resources. Recognition as one of Greater Toronto’s Top Employers and holder of the Insurance Business Canada 5‑Star Diversity, Equity and Inclusion Award. Zurich Canada is part of the Zurich Insurance Group, a multi‑line insurer with approximately 55,000 employees worldwide. For more information, visit www.zurichcanada.com. We are committed to a diverse, inclusive and barrier‑free environment. If you require accommodation during your application, please let us know so we can provide a more accessible process. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Finance and Sales Insurance #J-18808-Ljbffr
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Claims Manager
4 weeks ago
Southwestern Ontario, Canada Zurich Canada Full timeJoin to apply for the Claims Manager - Personal Lines Auto role at Zurich Canada. Overview The OpportunityAre you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than...
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Claims Manager
4 weeks ago
Southwestern Ontario, Canada Zurich Insurance Company Full timeThe Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. Zurich Canada is currently looking for a Claims Manager, Personal Lines Auto...
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Claims Adjuster
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full timeClaims Adjuster - Accident Benefits page is loaded## Claims Adjuster - Accident Benefitslocations: Canada Telecommutertime type: Full timeposted on: Posted 16 Days Agojob requisition id: R67146By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing...
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Auto Claims Manager – Personal Lines
4 weeks ago
Southwestern Ontario, Canada Zurich Insurance Full timeA leading insurance company is seeking a Claims Manager for Personal Lines Auto to manage a team across Ontario and Quebec. This role involves delivering high-quality service through performance management and staff development. The ideal candidate will have extensive experience in automobile claims and a proven track record in team leadership. The position...
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Claims Manager
1 week ago
Etobicoke, Ontario, Canada AppleOne Employment Services Full time $60,000 - $90,000 per yearClaims Manager Manager – Safety and Claims Department - TransportationEtobicokeSalary open3- 5 years of current OS&D Experience (Overages, Shortages, & Damages) from an NON ASSET based Transportation companyExperience with TruckmateStrong Knowledge of transportation documentation such as BOLs, PODs, and carrier freight claims.Job descriptiona highly...
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Claims Specialist
4 weeks ago
Southwestern Ontario, Canada Zurich Canada Full timeJoin to apply for the Claims Specialist - Personal Lines role at Zurich Canada. We are seeking a Claims Specialist – Personal Lines Auto based in Montreal, Waterloo or Calgary. Reporting to the Claims Manager, Auto Personal Lines, you will handle single and multi‑party personal or commercial line claims of low to moderate exposure and complexity within...
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Claims Specialist
4 weeks ago
Southwestern Ontario, Canada Zurich Insurance Full timeClaims Specialist - Personal Lines Zurich Canada is looking for an experienced Claims Specialist – Personal Lines Auto to join our team based in either Montreal, Waterloo or Calgary. This hybrid position reports to the Claims Manager Auto Personal Lines. The Opportunity Are you looking for a caring, collaborative, values‑driven workplace with inspiring...
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Senior Claims Specialist
4 weeks ago
Southwestern Ontario, Canada Zurich Canada Full timeOverview Senior Claims Specialist - Personal Lines. Zurich Canada is looking for a Senior Claims Specialist - Personal Lines Auto in either Montreal, Waterloo or Calgary. Reporting to the Claims Manager, Auto Personal Lines, you will handle single and multi-party personal or commercial line claims of low to moderate exposure and complexity within specific...
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Hybrid Auto Claims Manager – Personal Lines Lead
4 weeks ago
Southwestern Ontario, Canada Zurich Canada Full timeA leading global insurance provider is seeking a Claims Manager for Personal Lines Auto. The role involves overseeing a skilled team, ensuring high-quality service, and achieving customer satisfaction in a hybrid work environment. The ideal candidate will have significant experience in automobile claims management and be proficient in Microsoft Suite. This...
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Senior Claims Specialist
4 weeks ago
Southwestern Ontario, Canada Zurich Insurance Full timeSenior Claims Specialist - Personal Lines Join to apply for the Senior Claims Specialist - Personal Lines role at Zurich Insurance. The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? If you have experience in Auto claims and are looking for a new challenge, we would love to hear from...
