Contact Center Transformation Sales Expert

24 hours ago

Toronto, ON, Canada Accenture Full-time
Drive change in customer service with Accenture Song as a Contact Center Transformation Sales Expert. Lead strategic sales engagements that harness AI and modern technology.

With a focus on delivering outstanding customer experiences, Accenture Song is looking for a strategic sales leader. This role involves shaping compelling client narratives and winning strategies for large-scale transformation projects. You will lead talented teams to connect technology with operational strategy while engaging senior executives effectively.

Key Responsibilities: • Lead sales pursuits for contact center transformation opportunities • Achieve sales objectives through effective deal closure • Design strategies that enhance Accenture Song’s market presence • Create compelling transformation roadmaps for clients • Craft executive narratives showcasing strategic benefits

Requirements: • Minimum 8 years in sales capture or strategic pursuit leadership • Proven track record of multi-million-dollar sales achievements • Familiarity with platforms like Five9 and Microsoft Dynamics • Expertise in executive storytelling and narrative development • Capability to influence key decision-makers and align teams

Join Accenture Song to create compelling value propositions that redefine customer engagement and service.