Technology Alignment Manager
3 weeks ago
Application InformationEmployer Name:Anchor Managed Solutions Ltd.OverviewThe Technology Alignment Manager (TAM) is responsible for conducting client technology assessments to improve client care, to identify technology gaps where standards might be out of alignment and to monitor health and performance of client systems. The TAM will be responsible for reviewing and creating technical documentation, enforcing technical standards and reviewing and correcting clients sites regarding their technical alignment.ResponsibilitiesConduct client technology assessments to identify gaps and opportunities for alignment with standards.Review and create technical documentation; enforce technical standards.Assess and correct clients' sites to improve technical alignment and health of systems.Qualifications & ExperienceMinimum 6+ years of progressive experience as System Administrator or similar IT support role; 3+ years of the experience must be in a senior technical support roleIT Support Experience: The candidate should have 3+ years of experience in an IT support or similar role. This experience should include troubleshooting, problem-solving, and providing technical support to users or clients.Virtual Server Management: The candidate should have hands-on experience with managing virtual servers. This includes creating, configuring, maintaining, and troubleshooting virtual machines and associated software, such as hypervisors (like Hyper-V, VMware, or others)Networking: Understanding of network protocols, IP addressing, DNS, VPNs, and other networking concepts is required.Operating Systems: Experience with windows and other operating systems. Should be able to manage, maintain, and troubleshoot these systems.Security: Advanced knowledge of IT security best practices, including managing user access, firewall configurations, and installing security updates, is important. This person should understand how to secure virtual and cloud environments and protect sensitive data.Technical Standards: Experience in analysis, implementation and evaluation of IT systems and their specifications and understands the importance of standards and aligning clients technology with best practices. Experience with NIST, HIPPA, or CIS standards is a benefit.Customer Service: Experience in a customer-facing role #J-18808-Ljbffr
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Technology Alignment Manager
4 days ago
Saskatoon, Canada Anchor Managed Solutions Ltd. Full timePurpose The Technology Alignment Manager (TAM) is responsible for conducting client technology assessments to improve client care, to identify technology gaps where standards might be out of alignment and to monitor health and performance of client systems. The TAM will be responsible for reviewing and creating technical documentation, enforcing technical...
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TECHNOLOGY ALIGNMENT MANAGER
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Saskatoon, Canada Horizon Computer Solutions Inc. Full timeTechnological Alignment Manager - Horizon Company: Horizon Computer Solutions Inc. Location: Saskatoon, Saskatchewan, Canada Job ID: j-24521 Job Type: Direct Hire Remote Type: On‑Site Position Summary The TAM is responsible for managing the network and server infrastructure of our managed services clients, serving as the primary point of contact to ensure...
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IT Alignment Manager — Network
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Saskatoon, Canada Horizon Computer Solutions Inc. Full timeA leading IT services provider in Saskatoon seeks a Technological Alignment Manager to oversee the network and server infrastructure for managed services clients. Responsibilities include managing client relationships, performing on-site audits, and ensuring adherence to technology standards. The ideal candidate holds a degree in Computer Science or IT and...
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