Vice President of Supply Chain

COMPANY OVERVIEW

For over 35 years, KLONDIKE Lubricants Corporation has been challenging the status quo and become the leading independent lubricant brand in Canada. With KLONDIKE’s main concentration being across Canada and the Western U.S., it serves over 1,400 distributor locations with a complete offering of 650 SKUs across 10 product families ranging from engine oils, hydraulic fluids, transmission fluids, greases, specialty chemicals, coolants, process oils and food grade lubricants. KLONDIKE currently partners with five main dealer types: (i) diversified aftermarket auto parts providers, (ii) fuel and lubricant distributors, (iii) agricultural distributors, (iv) general industrial distributors and (v) industrial OEM dealers.

Through these channels, the Company serves a diverse set of end markets and covers over 95% of market applications, including heavy-duty equipment, marine, automotive, agriculture, construction, manufacturing, forestry, mining, food grade and oil and gas.

A national success story, KLONDIKE has consistently achieved sales growth since 2015. This is largely a result of the company’s focus on helping its distributors grow their business through capturing opportunity, and its commitment to never sell directly to end users or mass merchandisers. The result is loyal customer behavior as evidenced by their best-in-class revenue retention metrics.

Additionally, KLONDIKE has expanded its warehousing and delivery capacity to answer the wide-ranging and specialized needs of the Canadian marketplace and more recently into the U.S. market. The Company has achieved a market leading position in Canada, with significant room for future growth, and is rapidly expanding into the U.S. KLONDIKE has achieved these results organically, experiencing rapid growth in every territory it enters while remaining profitable throughout.

The Business Model and the “WHY”

KLONDIKE’s growth has been driven by disrupting the market through its Unique Selling Proposition (USP), which is a consultative sales approach. This resulted in the Company gaining significant share from local and global oil and gas majors alike:

• Consultative approach supports distributor end-market expansion. In addition to providing a full range of products, KLONDIKE’s experienced Business Development Managers (BDMs) add value through their own knowledge, advice/training, and end-user “detailing” (i.e., sales calls). The BDMs also “quarterback” the various support teams the company offers such as technical, marketing, client care, digital, tele-marketing and data including prospect lists to support distributors’ expansion into new end markets and capture opportunity. Personalized consultative support such as annual strategy meetings with key dealer stakeholders to set up an annual roadmap for success sets KLONDIKE apart from its competition.
• Distributed nationwide inventory. The Company sells its 650 SKUs through a network of 1,400 distributor locations across Canada and the U.S., who in turn carry millions of liters of lubricant on their own shelves.
• Unparalleled customer service and direct access to key decision makers: KLONDIKE provides a personalized level of service that makes dealers feel valued across the Company. The empowered Client Care team works directly with the distributor to give them the quickest response times and solutions to their inquiries. BDMs know distributors’ stakeholders on a first name basis and working with their teams regularly allows them to capitalize on their strengths in the market.
• KLONDIKE price positioning supports maximum distributor growth. KLONDIKE is in the middle-market for pricing. This market position allows for maximum growth by attracting price-based consumers through the many features of the range for small increase and gives savings to the global brand buyer while maintaining consistent or better product performance and specifications. It’s value for money is unmistakably the best in the market when incorporating the quality of the product, complete product offering, the benefit of the complete support program and advantage of the loyal partnership.
• Distributor growth support leads to brand loyalty. Through its commitment to distributors’ growth and disciplined approach to never sell directly to end users or to mass merchandisers, KLONDIKE earns distributors’ loyalty and this partnership benefits from growing sales for its products year over year. This translates into KLONDIKE’s “WHY”: We Grow Independent Business

POSITION OVERVIEW

KLONDIKE Lubricants has achieved industry-leading revenue growth and is now searching for a Vice President, Supply Chain to oversee its operations, including warehousing, transportation and client care. Reporting directly to the CEO, this is a critical role in sustaining KLONDIKE’s growth trajectory and delivering a best-in-class end-to-end customer experience.

The Vice President, Supply Chain will be a player-coach building a high-performing team, personally managing key stakeholders and contributing as part of the Leadership Team. This individual will likely bring extensive experience in a third-party manufacturing and logistics business model within a similar industry. The right candidate must have a proven track record of managing a high performing logistics network with multiple warehouses and transporters over a large geographic area.

The Vice President, Supply Chain will actively participate in building out the strategies to continue KLONDIKE’s growth trajectory in Canada and across the U.S. This role will foster partnerships with third-party manufacturers while optimizing the current logistics network, through the implementation of key performance indicators including order accuracy, on-time delivery and cost per unit.

Key Responsibilities:

• As the Vice President, Supply Chain, you will have the chance to make a significant impact on KLONDIKE’s success by optimizing the pricing, certainty of supply, and innovation of our strategic supply chain partners for KLONDIKE
• In the role, you will be entrusted to warehouse operations, transportation, inventory control and client care
• You will build new supply partnerships, while ensuring continuous improvement of financial and product performance from existing KLONDIKE suppliers
• You will develop and implement a comprehensive supply chain strategy to support our USP, working closely with our Leadership Team
• You will build and execute against financial metrics to support the performance of KLONDIKE within the supply chain function, in particular driving quantity strategies and cost saving measures
• You will manage regular reporting on financial metrics and ensure compliance with KLONDIKE’s policies on supply chain
• You will continuously monitor and analyze supply chain performance, identifying areas for improvement and implementing process enhancements to drive efficiency
• You will communicate and collaborate with local warehouse management to ensure alignment and achievement of key metrics
• You will implement effective quality control measures and lead risk management efforts related to supply chain, developing strategies to mitigate disruptions and ensure business continuity
• You will stay abreast of industry trends, technological advancements, and regulatory changes related to supply chain management in the lubricant sector
• You will lead, mentor, and develop a high-performing supply chain team of ‘A Players’, fostering a culture of collaboration, accountability, and continuous improvement
• In doing so, you will provide inspirational, energetic leadership by example
• Travel up to (15%) of the time
• Other duties as assigned

Candidate Profile:

• Bachelor’s degree in business, operations or related field
• Extensive experience managing a network of third-party manufacturing, warehouses and carriers across Canada and the U.S.
• Strong track record of delivering measurable results
• Ability and willingness to ‘get your hands dirty’ to achieve results and grow business
• Ability to implement and execute repeatable processes within a scaling organization
• Strong change management skills
• Embrace technology as an enabler for growth
• Lead from the front: inspire others to action by planning, organizing, and participating in the work being done
• Exceptional leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams and external stakeholders
• Cultivate a high-performance, result-oriented culture by maintaining positive working relationships with all internal and external stakeholders
• Goal-oriented: naturally motivated to reach milestones
• Understand the value of time ‘on the floor’ where products are made, moved and used
• Outstanding integrity, credibility, and character
• Ability to attract, hire, motivate, and retain high performing teams
• Create accountability by setting the right metrics and tying performance, compensation, and promotions to tangible results

What We Offer:

• A high-performance environment where you will grow and take your career to the next level
• Brand new, open-concept space in Langley, with modern design and the latest communication technology
• An intensely collaborative team and culture, where decision velocity and results are primary markers of success, but where people are at the heart of it all
• A market-leading mindset where creative solutions are not only encouraged but rewarded
• Competitive compensation including high-caliber bonus plan
• Medical benefits, laptop and smart phone