CCR-Care Coordinator

2 days ago


Sydney, Canada Lifemark Health Group Full time

OverviewAdministrative Care Coordinator – Feit Physiotherapy. Status: Permanent Full-Time Employee. Location: Prince Street, Feit Physiotherapy, NS. We are seeking an Administrative Care Coordinator who fosters strong relationships between the clinic and its customers, including patients, staff, funders and referral sources, by providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service.At Lifemark, we live our Core Values: "We have fun", "We strive for simplicity", "We trust each other to do the right thing", "We go the extra kilometre", and "We belong here".The Administrative Care Coordinator is responsible for all aspects of patient intake, data entry, answering phones, outbound calling, receiving faxes and emails, as well as invoicing and payments, and coordinating clinic activity to support operations. Why Lifemark?Opportunity to work with a multi-disciplinary team of clinicians and be part of a driven teamSupportive and collaborative administrative teamPositive and comforting work environmentOpportunities for growth within a national companyNationally recognized brand with a strong digital presence Primary ResponsibilitiesAnswer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concernsCoordinate detailed and accurate intake of information on the patient\'s first visit to the clinic and throughout their treatment planAssist patients with completing paperwork at the clinic to avoid errors and inaccurate informationCoordinate scheduling of patient appointments and maintain the patient’s medical recordCollect payment at time of service and maintain accurate insurance claims to third party fundersComplete data entry and billing for third party fundersCoordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxesProvide administrative support to the Care Coordinator Manager and Clinic Director Qualifications & Core CompetenciesHigh School Diploma, G.E.D. or equivalentHigh degree of organizational and multi-tasking skills in a busy and fast-paced work environmentPrevious experience in a physiotherapy or private health care clinic setting is an assetExcellent communication (verbal and written) and interpersonal skillsComputer savvy and data entry skillsFlexible and adaptable to changeAbility to hit the ground running with minimum supervisionPost secondary education in Medical Office Administration or related field considered an asset InclusionWe are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. AccommodationAccommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent@lifemark.ca Visit and Apply today Visit lifemark.ca/careers #J-18808-Ljbffr



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