Operational Support Administrator
3 weeks ago
LocationOttawa (Parliament Hill), CanadaPositionOperational Support AdministratorDuration3 MonthsOverviewThe Intermediate Operational Support Administrator resource will provide administrative support to the IT Client Services team in support of its mandate. In this role, the individual may be required to log and process Service Requests submitted to the Service Desk via various channels, or act as the first point of contact for a designated Service area or Manager, including accepting incoming requests, logging and tracking these requests, responding to inquiries, and re‑directing incoming requests to the appropriate team member in accordance with their particular role within the team.ResponsibilitiesProviding administrative and technical support of a clerical nature as required to support the IT Client Services team leads and managersReceiving and fulfilling end‑user requests for assistance or information, and if necessary, escalating the Service RequestProcessing employee onboarding and off‑boarding requestsLogging and categorizing requests into the IT Service Management (ITSM) software tool (e.g. BMC Helix), such as regional requests for IMACs, including receiving a request, scheduling work, and monitoring progress to ensure completion of the desktop hardware move, add or changeUsing and maintaining an online tool (e.g. MS SharePoint) for tracking Corporate Software licensing, and distribution of mobile devices, laptops, USB keys, etc.Communicating with clients directly both verbally and in writing to seek clarification regarding request requirements, provide guidance on Service Request processes and confirm request completionRecording minutes during team meetingsUsing the Microsoft Office suite (i.e. Outlook, Word, PowerPoint and Excel)Skills / Experience Requirements5 years of experience providing administrative support in an IM/IT environment12 months of experience with MS Office SuiteAbout Symbiotic DigitalSymbiotic Digital is a division of Symbiotic Group Inc. We serve customers in two ways: IT Consulting expertise and Recruitment. We are a 100% Indigenous‑owned company. #J-18808-Ljbffr
-
Operational Support Administrator
3 weeks ago
Ottawa, Canada Symbiotic Group Full timeLocation Ottawa (Parliament Hill), Canada Position Operational Support Administrator Duration 3 Months Overview The Intermediate Operational Support Administrator resource will provide administrative support to the IT Client Services team in support of its mandate. In this role, the individual may be required to log and process Service Requests...
-
Operational Support Administrator
2 weeks ago
Ottawa, Canada Symbiotic Group Full timeLocation Ottawa (Parliament Hill), Canada Position Operational Support Administrator Duration 3 Months Overview The Intermediate Operational Support Administrator resource will provide administrative support to the IT Client Services team in support of its mandate. In this role, the individual may be required to log and process Service Requests submitted to...
-
IT Operations Support Administrator
1 week ago
Ottawa, Canada Symbiotic Group Full timeA reputable Indigenous-owned company in Ottawa is seeking an Operational Support Administrator to provide administrative and clerical support to the IT Client Services team. The ideal candidate will have over 5 years of experience in administrative roles within IT and strong communication skills. Responsibilities Processing Service Requests Maintaining...
-
IT Operations Support Administrator
1 week ago
Ottawa, Canada Symbiotic Group Full timeA reputable Indigenous-owned company in Ottawa is seeking an Operational Support Administrator to provide administrative and clerical support to the IT Client Services team. The ideal candidate will have over 5 years of experience in administrative roles within IT and strong communication skills. Responsibilities Processing Service Requests Maintaining...
-
IT Operations Support Administrator
2 weeks ago
Ottawa, Canada Symbiotic Group Full timeA reputable Indigenous-owned company in Ottawa is seeking an Operational Support Administrator to provide administrative and clerical support to the IT Client Services team. The ideal candidate will have over 5 years of experience in administrative roles within IT and strong communication skills. Responsibilities include processing Service Requests,...
-
IT Operations Support Administrator
3 weeks ago
Ottawa, Canada Symbiotic Group Full timeA reputable Indigenous-owned company in Ottawa is seeking an Operational Support Administrator to provide administrative and clerical support to the IT Client Services team. The ideal candidate will have over 5 years of experience in administrative roles within IT and strong communication skills. Responsibilities include processing Service Requests,...
-
IT Operations Support Administrator
2 weeks ago
Ottawa, Canada Symbiotic Group Full timeA reputable Indigenous-owned company in Ottawa is seeking an Operational Support Administrator to provide administrative and clerical support to the IT Client Services team. The ideal candidate will have over 5 years of experience in administrative roles within IT and strong communication skills. Responsibilities include processing Service Requests,...
-
Live Production Support
1 week ago
Ottawa, Canada Momentous Full timeLive Production Support & Operations – System administrator Join to apply for the Live Production Support & Operations – System administrator role at Momentous . Overview At Rebel, we’re reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system...
-
Live Production Support
3 weeks ago
Ottawa, Canada Momentous Full timeLive Production Support & Operations – System administratorJoin to apply for the Live Production Support & Operations – System administrator role at Momentous.OverviewAt Rebel, we’re reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system...
-
Live Production Support
3 weeks ago
Ottawa, Canada Momentous Full timeLive Production Support & Operations – System administratorJoin to apply for the Live Production Support & Operations – System administrator role at Momentous.OverviewAt Rebel, we’re reinventing ourselves. We were early adopters of cloud technology (AWS since 2016) and continue to evolve our infrastructure. We seek a proactive, hands-on system...
