Customer Service Professional
3 weeks ago
Pay Rate: $24Location: Montreal QCJob Type: ContractOverviewOur client, a leading banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual IIIX (8 positions). This is a contract role for 1 year with potential extension or conversion to permanent employment. The position is hybrid, requiring in-office presence on Tuesday, Wednesday, and Thursday at locations in Halifax Nova Scotia, Montreal Quebec, or Waterloo Ontario.ScheduleRotating work schedule to accommodate customer calls from various time zones, with start times between 8:00 am - 12:00 am AST / 7:00 am - 11:00 pm EST, Monday to Friday, and Saturday-Sunday from 9 am to 9 pm AST / 8 am to 8 pm EST. The role requires flexibility as client demand varies. During training, hours will be 8 am - 4 pm.Job ResponsibilitiesManage all aspects of customer service through inbound calls, emails, and outbound follow-ups related to the bank's products. Must demonstrate strong interpersonal, communication, and customer service skills.Candidate RequirementsCall center experienceAt least 3 years in customer service within contact centers, retail, or service industriesWillingness to learn new applications and stay updated with product knowledgeStrong technical, research, and multitasking skillsProblem-solving and decision-making abilitiesFluent in English and FrenchNice-to-Have SkillsTech-savvyExperience in banking or financial institutionsEducationBachelor's degree requiredSoft SkillsAbility to thrive in a fast-paced, changing environment with professionalismQuick learner and adaptableTeam-oriented, supportive, and reliable in meeting KPIsApplication ProcessInterested candidates should send their updated MS Word resume to fouzan@ifgpr.com, mentioning "Customer Service Professional - Bilingual III" in the subject line. Additional roles are available at www.ifg-global.com.For inquiries, please contact us. #J-18808-Ljbffr
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Customer Service Professional I
5 days ago
Montreal, Canada Compunnel Inc. Full timeCustomer Service Professional I – AMADC5692608Bilingual Customer Service Professional I – Waterloo, ON or Montreal, QC or Halifax, NS (Hybrid)Candidate Value PropositionJoin the Back Office team, gaining insight into workflow management and operational processes.Develop knowledge in insurance and relationship management.Have the opportunity to grow into...
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Customer Service Professional I
5 days ago
Montreal, Canada Compunnel Inc. Full timeCustomer Service Professional I – AMADC Bilingual Customer Service Professional I – Waterloo, ON or Montreal, QC or Halifax, NS (Hybrid) Candidate Value Proposition Join the Back Office team, gaining insight into workflow management and operational processes. Develop knowledge in insurance and relationship management. Have the opportunity to grow into a...
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Customer Service Professional I
6 days ago
Montreal, Quebec, Canada Compunnel Inc. Full time $40,000 - $60,000 per yearBilingual Customer Service Professional I - Waterloo, ON or Montreal, QC or Halifax, NS (Hybrid)Candidate Value PropositionThe successful candidate will:Join the Back Office team, gaining insight into workflow management and operational processes.Develop knowledge in insurance and relationship management.Have the opportunity to grow into a permanent role...
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Customer Service Professional
2 weeks ago
Montreal, Canada IFG International Financial Group Ltd Full timePay Rate: $24 Location: Montreal QC Job Type: Contract Overview Our client, a leading banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual IIIX (8 positions). This is a contract role for 1 year with potential extension or conversion to permanent employment. The position is hybrid, requiring in-office presence on...
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Customer Service Professional
7 days ago
Montreal, Canada IFG International Financial Group Ltd Full timePay Rate: $24 Location: Montreal QC Job Type: Contract Overview Our client, a leading banking institution in Canada, is seeking to hire a Customer Service Professional - Bilingual IIIX (8 positions) . This is a contract role for 1 year with potential extension or conversion to permanent employment. The position is hybrid, requiring in-office presence on...
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Bilingual Customer Service Representative
4 weeks ago
Montreal, Canada Kelly Professional & Industrial Full timeNotre client, un fabricant réputé de l'industrie aéronautique situé à Longueuil (Rive-Sud de Montréal), recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle. 1.0 Objectif Définit les responsabilités et les qualifications...
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Bilingual Customer Service Representative
4 weeks ago
Montreal, Canada Kelly Professional & Industrial Full timeNotre client, un fabricant réputé de l'industrie aéronautique situé à Longueuil (Rive-Sud de Montréal), recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle.1.0 ObjectifDéfinit les responsabilités et les qualifications...
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Bilingual Customer Service Representative
3 weeks ago
Montreal, Canada Kelly Professional & Industrial Full timeNotre client, un fabricant réputé de l'industrie aéronautique situé à Longueuil (Rive-Sud de Montréal), recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle.1.0 ObjectifDéfinit les responsabilités et les qualifications...
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Montreal, Canada Kelly Professional & Industrial Full timeNotre client, un fabricant réputé de l'industrie aéronautique situé à Longueuil (Rive-Sud de Montréal) , recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle. ***Veuillez noter que ce poste exige 5 jours de travail sur site....
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Bilingual Customer Service Representative
2 days ago
Montreal, Quebec, Canada Kelly Professional & Industrial Full time $45,000 - $70,000 per yearNotre client, un fabricant réputé de l'industrie aéronautique situé àLongueuil (Rive-Sud de Montréal), recherche un représentant bilingue du service à la clientèle. Le candidat idéal doit être parfaitement bilingue et posséder une solide expérience en service à la clientèle.***Veuillez noter que ce poste exige 5 jours de travail sur site.1.0...