Quality Assurance Manager

Field Aviation (aka Field Aerospace) has been providing specialized services to the international aerospace industry for over 75 years. We have over 500 employees across 4 North American locations. Our corporate office is in Cincinnati, Ohio and our engineering and manufacturing locations are based in Oklahoma City and Toronto. As a market innovator, we’re committed to constantly meeting new requirements and technological opportunities by always adapting to embrace the dramatic changes the world of aviation has undergone. Field is looking for an experienced Quality Assurance Manager to lead and strengthen its quality systems and regulatory compliance efforts. This strategic leadership role is ideal for a hands‑on professional with a deep understanding of Quality Management Systems (QMS), aerospace regulations, and continuous improvement methodologies. Role Overview As the Quality Assurance Manager, you will lead the organization’s entire quality function — from policy development and regulatory compliance to audit readiness and continuous improvement. This role is accountable for ensuring all products, processes, and systems meet stringent civil aviation, customer, and regulatory requirements, including AMO operations and CARs 563. You will work closely with executive leadership, operations, and aircraft maintenance teams to foster a strong culture of quality, safety, and accountability, while driving measurable improvements in compliance and operational performance. Key Responsibilities Quality System, AMO & Regulatory Compliance Lead the development, implementation, and continual improvement of the Quality Management System (QMS) in accordance with ISO 9001, AS9100D, CARs 563, and applicable civil aviation regulations (e.g., Transport Canada, EASA). Ensure ongoing compliance for Approved Maintenance Organization (AMO) activities, including aircraft maintenance, component control, and release-to-service processes. Maintain oversight of the organization’s Safety Management System (SMS), ensuring alignment with regulatory requirements and operational risk management. Serve as the primary quality and compliance liaison with regulatory authorities, customers, and external auditors. Lead and document Management Review meetings, presenting performance metrics, audit outcomes, risks, and improvement initiatives to senior leadership. Leadership & Team Development Lead, mentor, and develop the Quality Assurance team, providing clear direction, performance feedback, and professional development opportunities. Assign and authorize certified inspectors, and approve quality releases for maintained, manufactured, or distributed products. Foster strong cross‑functional collaboration with aircraft maintenance, engineering, supply chain, and operations to embed quality and safety across the organization. Model accountable leadership and decision‑making in a regulated aviation environment. Policy, Process & Continuous Improvement Review, approve, and certify Quality Manuals, procedures, and controlled documentation in support of AMO, maintenance, and manufacturing activities. Lead Continuous Process Improvement (CPI) initiatives focused on reducing nonconformities, improving audit outcomes, and strengthening operational reliability. Investigate product, process, and maintenance‑related nonconformities using structured root cause analysis and implement effective Corrective and Preventive Actions (CAPA). Track and report quality and safety performance using meaningful KPIs and trend analysis. Auditing & Supplier Oversight Plan and manage internal, external, customer, and regulatory audits, ensuring audit readiness, timely corrective actions, and sustained compliance. Oversee the supplier quality program, including supplier approval, performance monitoring, and risk mitigation. Review purchase orders and supplier documentation to confirm inclusion of all applicable quality, airworthiness, and regulatory requirements. Candidate Requirements College diploma or equivalent in Aerospace, Aircraft Maintenance, Quality Engineering, or a related technical discipline. AS9100D certification (required). Minimum 5 years of progressive quality leadership experience within a regulated aerospace, aviation, or aircraft maintenance environment. Demonstrated experience working within an AMO and strong working knowledge of CARs 563. Practical experience supporting or overseeing aircraft maintenance operations and Safety Management Systems (SMS). Strong working knowledge of ISO 9001, AS9100D, Transport Canada, and EASA regulatory frameworks. Proven leadership capability managing technical teams and complex quality systems. Evidence of Achievement Required Candidates are expected to demonstrate measurable achievements on their resume, such as: Successful regulatory or customer audit outcomes AMO approvals or regulatory findings closed SMS or QMS implementation or improvement results Reduction in nonconformities, escapes, or operational risk Process improvements tied to quality, safety, or compliance metrics Reports To: Senior Executive Leadership Key Competencies Aviation Regulatory Compliance (AMO / CARs 563 / SMS) Quality Systems Leadership & Implementation Aircraft Maintenance Quality Oversight Root Cause Analysis & CAPA Effectiveness Audit & Regulatory Authority Engagement Strategic Communication (Written & Verbal) Cross‑Functional Leadership & Influence Ethical Standards, Integrity & Accountability Other Key Requirements Applicants must be eligible to Controlled Goods Program (CGP) clearance in order to assume this position, as well as secure other Canadian PWGSC security clearances (as required). The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Sedentary work involves sitting most of the time. The employee is occasionally required to climb, balance, stoop, kneel, crouch or crawl. The employee may occasionally lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Only candidates eligible to work in Canada shall be considered. Field Aviation is an Affi­rrative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or other characteristics protected by law. All candidates must receive approval under the Canadian Controlled Good Program (CGP) prior to their first day of employment with Field. Following an offer of employment, the candidate will be required to complete the required CGP assessment forms and provide the required documentation in order for Field representatives to confirm the required approval. Field must be able to secure specific licenses from the U.S. government permitting the applicant to work on U.S. government/military matters. We thank all applicants for their interest; however, only those under consideration will be contacted. 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