Remote French Bilingual Customer Support Representative
3 days ago
OverviewWe're Hiring: Remote French Bilingual Customer Support RepresentativeAre you the kind of person who enjoys making someone’s day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you.What You'll Be DoingAs a Remote French Bilingual Customer Support Representative, you'll be supporting customers from French-speaking regions through voice calls and live chat. Whether someone needs help tracking an order, understanding a product, or resolving an issue—you’ll be the trusted voice that turns confusion into clarity and frustration into satisfaction.This is not just about answering questions. It’s about showing up with empathy, staying composed, and leaving customers feeling heard and helped.Your Core ResponsibilitiesProvide timely and friendly support in both French and English via calls and chatTroubleshoot customer issues, guiding them through clear and helpful solutionsMaintain accurate records of customer interactionsFlag trends and feedback to help our team continuously improveWork closely with team leads to stay aligned on priorities and updatesRepresent the brand with professionalism, care, and warmthWhat We\'re Looking ForFluency in French and English (spoken and written)At least 1 year of remote/online customer service experience (contact center, e-commerce, or tech support preferred)Experience with bilingual customer support is an advantage.Confidence in navigating support platforms like Zendesk, Gorgias, Shopify, or similar tools is a plusTools You’ll NeedLaptop or desktop with an i5 processor or higherStable internet connection (minimum 15 Mbps upload and download)A quiet, dedicated workspace for callsWhat’s In It for YouPermanent work-from-home setupCompetitive pay, reviewed annuallyPaid time off to rechargeMonthly health stipendPerformance bonuses based on KPIsA team that values growth, accountability, and human connectionWhy Join Us?You won’t just be answering tickets—you’ll be joining a company that believes support is at the heart of the customer experience. We care about people, and that includes you. We believe in fair treatment, open communication, and helping our team members grow in their careers.If you're looking for a remote role where your voice matters and your language skills are celebrated, this could be your next great opportunity.Ready to Apply?Click Apply Now, and tell us why you're excited about this role. We can’t wait to meet you #J-18808-Ljbffr
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Montreal (administrative region), Canada TalentPop App Full timeRemote French Bilingual Customer Support Representative Are you the kind of person who enjoys making someone’s day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you’re ready to bring your empathy, communication skills, and problem‑solving savvy to a growing global team – we want to...
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Montreal (administrative region), Canada TalentPop App Full timeA remote support company is hiring a Remote French Bilingual Customer Support Representative to assist customers via voice calls and live chat. Candidates should have fluency in both French and English, with at least one year of customer service experience. This role emphasizes empathy and effective communication, while offering competitive pay and a...
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Bilingual Technical Support Representative
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Montreal (administrative region), Canada TalentPop App Full timeA customer support company seeks a French+English Bilingual Customer Support Specialist to join their remote team. In this role, you will provide exceptional support through calls, chats, and emails, ensuring positive customer interactions. Responsibilities include troubleshooting issues and fostering strong relationships. Ideal candidates should have at...
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Montreal (administrative region), Canada TalentPop App Full time2 days ago Be among the first 25 applicants If you're a natural problem-solver who loves helping people and you're fluent in both French and English, we want you on our team. Join TalentPop as a French+English Bilingual Customer Support Specialist and be the friendly, reliable support our clients and customers count on. In this role, you won’t just answer...
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Montreal, Canada Randstad Canada Full time#wfh #workfromhome #hiringnow #remoteAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, fully remote environment and love helping people? We're seeking Bilingual Customer Service Representatives (English/French) within a leading loyalty program. This is an exciting remote opportunity with significant career...
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Montreal (administrative region), Canada TalentPop App Full timeA dynamic customer service provider is seeking a Bilingual Customer Service Specialist to deliver exceptional support in both French and English. You will assist customers via calls, chats, and emails, troubleshoot their issues, and personalize interactions to enhance their experience. Ideal candidates have at least 1 year of customer service experience,...
