Work as a Disability Case Manager in Canada

3 weeks ago


Toronto, Canada Crypto & Reviews Full time

As a Disability case manager, you will be expected to assist our plan members across Canada during illness, recovery, and return to work by providing disability benefits and proactive case management with a return-to-work focus. The position necessitates the use of critical judgment in determining whether to issue disability payments, as well as strong analytical abilities in interpreting contract language and medical data, daily task prioritization and execution, and extensive telephone communication. The salary of the work is estimated to be within the range of $52.3K–$66.3K a year. Role of the Employee Proactively manage a dedicated caseload while adhering to established service level agreements and deadlines. Daily administrative tasks, such as sending correspondence, handling caseload tasks, and responding to emails and phone calls within 24 hours, must be completed. Weigh claims against contractual, medical, and employment constraints. Move cases toward a successful return to work or job‑ready resolution by cultivating strong relationships with plan sponsors, plan members, treatment providers, and internal partners through frequent engagement. Use analytical reasoning to write letters conveying important information about benefits. Exhibit resiliency, understanding, and compassion when speaking with and engaging with plan members, which may include making difficult claims decisions. Demonstrate the ability to make difficult decisions under time constraints. Have knowledge of disability and/or group management gainful. Prior experience in the medical field is beneficial. Be able to handle incoming and outgoing calls efficiently. Be well organized and prioritize tasks to manage a variety of responsibilities. Excellent communication skills in French and English are advantageous. A bachelor's degree in healthcare or a related field is preferred. How to Apply Once you possess the requirements for this role, create an Indeed account and then continue your application through the company's direct site. The Disability Case Manager, who reports directly to the Manager of Disability Management Services, is in charge of managing and making decisions on short and long-term disability case files, as well as processing payment for assigned disability and life claims. #J-18808-Ljbffr



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