Disability Case Manager

2 weeks ago

Toronto, Canada iA Groupe financier iA Financial Group Full time

Group Life & Disability _Claims/Permanent/Toronto_ or Montreal preferred but open to rest of Canada/Remote or Hybrid/Desired start date: As soon as possible/ Status: Permanent_

Do you want to make impactful decisions daily? Would you like to work with a passionate team in a challenging environment? Are you curious and you love to learn something new every day? We are looking for a Disability Case Manager to join our close knit team

Reporting to the Manager, Group Life and Disability Claims, you would be responsible for processing short and long-term disability claims in order to determine if the participant is eligible for disability benefits while relying on medical reports deemed necessary as well as related policies and procedures.

More specifically, you will:

- Assess disability claims and determine eligibility for benefits via telephone interview while into consideration medical information and contractual provisions, as well as pursuing additional information to make a sound decision;
- Conduct detailed telephone interviews to obtain the pertinent medical and non-medical information which has not already been obtained;
- Develop and execute a case management plan;
- Assess and identify the non medical factors and the functional limitations which are likely to influence the duration of disability and to facilitate the return to work in collaboration with a rehabilitation team;
- Determine the gradual return to work plan in collaboration with the attending physician, participant, and policyholder, as needed;
- Maintain the participant’s file in the system;
- Provide assistance with special projects.
- Your career path looks like this:_
- Post Secondary education (nursing and health profession or related field) and 2 to 3 years of related experience;
- Customer Service oriented with excellent communication skills
- Well organized with strong analytical skills, excellent problem solving ability, and ability to work with mínimal supervision;
- Positive attitude, the ability to work well in a fast paced and demanding work environment with multiple deadlines.
- Adaptability and flexibility are necessary in this role;
- Ability to work in a multifunctional team environment;

What would be an Asset:

- Knowledge of occupational health & safety and medical terminology
- Long Term Disability Case Management experience

**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.

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