Certified Field Trainer

2 weeks ago

Saint John, Canada Rentokil Pest Control South Africa Full time

Certified Field Trainer (CFT)

Position Summary:

In addition to regular service duties, the Certified Field Trainer will conduct on-the-job training and provide peer support for new Pest Specialist hires

Primary responsibilities include:

  • Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists
  • Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records
  • Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification)

Additional Job Duties:

As Certified Field Trainer (Trainee’s Weeks 1-6):

  • Conduct ride-along for job candidates during the interview process
  • Arrive on time and prepared for training
  • Effectively train skills and provide ample feedback in a timely manner
  • Weekly communication with Trainee’s Manager
  • Weekly evaluation and progress sign-off for Field Training Checklists

As Peer Support (Trainee’s Week 6 – 1 Year)

  • Develop solid working relationship with Trainee
  • Be available by phone (or text) to answer questions from Trainee
  • Help shape expectations for Trainee as they go through the different phases of training and onboarding
  • Help them make a successful transition from Trainee to productive employee
  • Communicate any concerns / issues to Trainee’s Manager

*CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor Glassdoor - Rentokil North America

Requirements:

Qualifications:

Applicant must have the following qualifications:

  • At least 1 year with Rentokil North America as a Pest Specialist
  • Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5)
  • Licensed with appropriate state/province applicator license & categories
  • Favorable ratings from most recent Annual Performance Review
  • Conducts his/herself in a professional manner

Benefits:

Compensation and Benefits:

  • Standard compensation rate for Field Training days
  • Retention bonus for Peer Support*
  • Development of your training, communication and leadership skills
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