Bilingual Helpdesk Support
2 weeks ago
We are seeking a Bilingual Helpdesk Support professional with strong technical troubleshooting skills and the ability to communicate effectively in both verbal and written formats. The ideal candidate will have hands-on experience supporting desktop applications, VPNs, networking, and remote support tools, along with a solid understanding of Active Directory and ticketing systems. Key Responsibilities Provide technical support for desktop applications including Microsoft Office, Adobe, Apple, and Google products. Troubleshoot VPN connectivity issues and support wireless router configurations. Assist users with internet connectivity and remote access problems. Support password reset tools and Active Directory-related issues. Use remote control tools (e.g., Bomgar, LogMeIn, TeamViewer) to resolve user issues. Provide support in Exchange (Outlook) and Lotus Notes environments. Collaborate with multiple resolver groups to ensure timely issue resolution. Communicate technical procedures and solutions clearly to users in layman’s terms. Required Qualifications Strong troubleshooting skills for desktop and shrink-wrapped applications. Good knowledge of VPN concepts and hands-on experience in VPN troubleshooting. Experience in internet troubleshooting and wireless router support. Knowledge of Active Directory, domain controllers, and password reset tools. Proficiency with remote control tools such as Bomgar. Experience in handling Exchange (Outlook) and Lotus Notes environments. Ability to analyze and resolve user issues via telephone support. Proficiency in Windows and macOS operating systems. Advanced understanding of networking and personal computer hardware. Familiarity with virtual machines and Citrix environments. Experience with ticketing tools like Remedy and ServiceNow. Ability to communicate professionally and effectively, both verbally and in writing. Ability to manage multiple support tickets and prioritize tasks efficiently. Preferred Qualifications Experience in managing multi-vendor environments. Strong interpersonal and collaboration skills. Ability to stay current with evolving technologies and learn new systems quickly. #J-18808-Ljbffr
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Bilingual Helpdesk Support
7 days ago
Toronto, Canada Compunnel, Inc. Full timeWe are seeking a Bilingual Helpdesk Support professional with strong technical troubleshooting skills and the ability to communicate effectively in both verbal and written formats. The ideal candidate will have hands-on experience supporting desktop applications, VPNs, networking, and remote support tools, along with a solid understanding of Active Directory...
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Bilingual IT Helpdesk Specialist
1 week ago
Toronto, Canada Cineplex Full timeProudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. Work location: Home Office 1303 Yonge St City: Toronto What you will do: The Information Technology department has an immediate opening for the position of Bilingual IT Helpdesk Specialist reporting...
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Toronto, Canada Infoya Inc. Full timeA global IT solutions provider is seeking a motivated Bilingual Tier 1 IT Helpdesk Support Specialist (French/English) to provide support to end-users. The role offers a hybrid opportunity for candidates in the GTA, while remote work is available for others. The ideal candidate should have 2+ years of experience in IT support, possess strong troubleshooting...
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Toronto, Canada Infoya Inc. Full timeA global IT solutions provider is seeking a motivated Bilingual Tier 1 IT Helpdesk Support Specialist (French/English) to provide support to end-users. The role offers a hybrid opportunity for candidates in the GTA, while remote work is available for others. The ideal candidate should have 2+ years of experience in IT support, possess strong troubleshooting...
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Toronto, Canada Infoya Inc. Full timeA global IT solutions provider is seeking a motivated Bilingual Tier 1 IT Helpdesk Support Specialist (French/English) to provide support to end-users. The role offers a hybrid opportunity for candidates in the GTA, while remote work is available for others. The ideal candidate should have 2+ years of experience in IT support, possess strong troubleshooting...
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Bilingual Helpdesk
3 days ago
Toronto, Canada Dawn InfoTek Inc. Full timeDawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of **Bilingual...
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Bilingual IT Helpdesk Agent
7 days ago
Toronto, Canada pt Health Full timeTelecom Support Manger - Full Time Location: Consumers Road, North York Bilingual French/English is required Who We Are: Lifemark Health Group is a market leader in customized healthcare solutions. As one of the largest and most comprehensive providers in Canada, we continue to grow exponentially. With that growth, is a vision to be the most...
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IT Helpdesk Support Specialist
2 weeks ago
Toronto, Ontario, Canada Infoya Full timeCompany Description Infoya is a global IT consulting and services organization. We collaborate with visionary leaders to achieve outsized business impact by providing innovative solutions and exploring cutting-edge technologies. We work hand-in-hand with our clients to facilitate transformative change, guiding them through strategic shifts in technology,...
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IT Helpdesk Support Consultant
4 days ago
Toronto, Canada The Principal TAG Full time**IT Help Desk Support Engineer** - Location: Toronto ON(Hybrid Model) - Duration: 12 months **Description**: - Looking for strong IT Helpdesk/Support Engineer with 3-5 years of experience - Must have L1/L2 support experience - Must have experience supporting and troubleshooting issues related to OS, hardwares, servers, networks, Office 365, Exchange...
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IT Helpdesk Specialist
3 days ago
Toronto, Canada Cineplex Full timeWork location: Home Office 1303 Yonge St City: Toronto What you will do: The IT Helpdesk Specialist role is responsible for providing day-to-day helpdesk support including all Level 1 escalations, problems & requests for our Cineplex ecosystem. Key Responsibilities - Proactively monitor and support components of the Cineplex Systems Infrastructure. -...
